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Insurance Solutions, San Juan Capistrano CA

Address 33302 Valle Rd suite 200, San Juan Capistrano, CA
Phone (800) 969-8082
Hours
Monday8:00am-5:00pm
Tuesday8:00am-5:00pm
Wednesday8:00am-5:00pm
Thursday8:00am-5:00pm
Friday8:00am-5:00pm
Website www.ins-solutions.com
Categories Insurance Agency, Auto Insurance Agency, Health Insurance Agency, Home Insurance Agency, Insurance Broker
Rating 5 17 reviews
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Insurance Solutions reviews

17
Sort by: date highest rated lowest rated most helpful
Catherine
September 12, 2023 5:55 am

I am a tough cookie when it comes to the best customer service as I am in the industry. With that being said Jeremy is a person i would 100% want to work for my company. Jeremy is timely, punctual, attentive, honest with a lightening speed turnaround response.
Never hesitate again when securing your life and business through insurance solutions and demanding Jeremy and his team works with you!

Robin
September 06, 2023 11:51 am

I have dealt with Insurance Solutions for over 10 years. In all that time, both Rocio Morales and Jim Hopwood have been terrific and always responsive. The only reason we no longer work with them is we moved out of state. Highly recommend!

Greg
August 05, 2023 11:09 am

Rocio Morales of Insurance Solutions has been a pleasure to deal with! She is very professional, quick to respond and resolve any issues. If you have insurance needs and looking to fill these through Insurance Solutions, I strongly recommend working with Rocio directly.

Ryan
July 29, 2023 5:11 am

Jeremy Perez was fantastic. Got me insurance very quickly and beat out every other price offer

Laura
July 27, 2023 7:33 am

Jeremy Perez did an awesome job setting me up with three insurance policies (homeowners, auto, and umbrella), and he got me some great rates, too. He is knowledgeable, well spoken, polite, and professional. I highly recommend him to anyone in need of insurance. You won't be disappointed!

KoriLynne
July 25, 2023 2:22 pm

Rocio was instrumental in solving an issue I was having with my lender for over a month. She has exceptional, customer service skills, and her professionalism and patience was above & beyond.

Alejandro
July 13, 2023 5:00 pm

Erin was super helpful and went above and beyond in providing 5-star service. Would highly recommend her as an insurance professional!

Steve
July 13, 2023 5:13 am

Rocio at Insurance Solutions is absolutely amazing! She looked for a way to save us some money and for a couple ways to save us hundreds!

Fabrizio
July 10, 2023 3:11 am

Rocio Morales at Insurance Solution has always been of great help. Whenever I needed a consultation or a quick-policy update, she's always been very responsive and highly professional.

I really recommend her service!

Carolyn
July 06, 2023 11:21 pm

Thank you, Erin! She definitely served as my missing link between mortgage company & insurance broker. Knowledgable & Efficient!

Annette
July 06, 2023 8:05 pm

I’ve been with Insurance Solutions for more than 10 years. Rocio Morales has been, by far, the most responsive and thorough rep I’ve worked with. She’s always able to answer my questions, make sure I have the auto coverage I need, and recommend programs that are most cost effective for my ever-changing situations.

Phyllis
June 24, 2023 9:38 pm

Jim Hopwood was very helpful in getting our condo coverage. I would highly recommend him to any of my friends.

Brenda
June 20, 2023 8:46 pm

Five stars well deserved. I help my mom Reyna Diaz with her insurance. My mom and myself have been very impressed with the level of professionalism, patience, and kindness Rocio Morales, her account manager carries herself with. Mercury did a great job handling my moms claim and having Mrs. Morales answer any and all questions and help with anything necessary was a very appreciated extra plus. Keep up the amazing customer service and good work!

Hazel
May 26, 2023 7:17 am

Ben is very kind, professional and gets back to me ASAP when I called him. A great asset to your company.
Thank you, Ben.:)

Karen
May 05, 2023 7:12 pm

I was looking for a new agent for all of my policies. Jeremy was referred to me, and after a simple phone call we were in business. He is straight forward with explanations and on top of needed actions.

Robert
April 25, 2023 4:43 am

Enjoying a consistent long time client relationship. Cheryl is professional, friendly, and the best.

Cathy
April 20, 2023 8:31 am

Yes on y'all's bill y'all need to put right amount on bill so no one will get it wrong and they'll send right amount.other than that I am very pleased with the trust and respect that you do to help those in this insurance. Thank you Cathy Lee akin

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