Integral Reality Labs, Inc, San Mateo CA
| Address | 33 S Railroad Ave, San Mateo, CA | ||||||||||
| Phone | (650) 425-7831 | ||||||||||
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| Website | integralrealitylabs.com | ||||||||||
| Categories | 3D printing service, Software Company | ||||||||||
| Rating | 3 1 review | ||||||||||
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Integral Reality Labs, Inc reviews
1 BEWARE BEFORE YOU BUY. So on the website it shows a $365 painted model of their Star Trek 3D Model. That you pay for to be customized by you from the game Star Trek Online. It is pictured with a stand. All the youtube videos show it as coming with a stand as well. This is true for all past models. However, they no longer provide the stand for your model. They do not disclose this information on their website either. So imagine the disappointment when I received this very expensive custom made model without a stand. I wrote them several times and they said they no longer make the stands or provide stands for their models. This is absolutely ridiculous considering the fact of how much money you pay for this model and the fact that its a SHIP. Its not a car that has 4 wheels. Its a ship. What good is a model of a ship if you do not have a stand or a way to display it.
Im not taking away from the quality of the product which is amazing without a doubt (should be for the price). But how can you display a ship with out a stand?
The best customer service could do is to give me a 5% off on my next $365 dollar model purchase. Why would I buy another ship model from you if there is no stand? SMDH.