International Optometry, Oakland CA

I've had the best experiences at International Optometry. It's all due to great customer service, always. The very polite and accommodating Vivian, always goes above and beyond to assist me. She's patient with all my questions and is very informative. Been going here for about a decade and the service is always wonderful. Thank you, Vivian for all your help!

Dr. Le is wonderful! She has been taking care of my vision needs for the past several years. She is patient and takes time to thoroughly answer all of my questions. I trust Dr. Le completely and highly recommend her to all of my friends and family.

Second year going here! Always friendly, efficient, and honest. Count me as a loyal customer:)

Also love supporting a local family business with roots in the community.

I have always left International Optometry with a smile on my face and feeling very well taken care of. I have complete confidence in Dr Le to take care of my eyes and make sure I understand the decisions she makes with me about my prescriptions.

But more importantly, the customer service here is incredible! Before my last appointment, they ran my insurance info ahead of time and flagged for me that my insurance had lapsed, and made sure to do this before providing me any services that I would then need to pay for OOP. I mentioned to them that I was running out of contacts and this insurance delay issue wasn't helping, and they went ahead and ordered me samples to hold me over without me even asking!

The atmosphere in this office is very comfortable and friendly, and I feel personally and professionally cared for, which is all you can ask for in an eye doc!

Really beautiful, modern place. Amazing customer service and staff. Sweet, welcoming atmosphere. Will come again and will continue to do so for anything eye-care related. Much love, 5/5. Highly recommend!

The office is clean. Making sure that patients adhere to Covid19 protocols is top priority. The staff is helpful and personable.
Dr. Le was clear in her explanation when I had additional questions.

I’ve trusted International Optometry for 10+ years to keep my eyes healthy and lens Rx dialed in. The staff are welcoming and the space is comfortable. The exam is efficient but never rushed, and Dr Le is great at answering my questions.

This was my first trip back since COVID and appreciate the office’s thoughtful safety measures like masks, hand washing sinks, frequent surface cleaning, clean pens, limited patients, distance seating…

I was here for contact lenses and to get eye examination.staff was so kind, they attended frequently. I had so many questions and they were able to help me with all questions. Doctor Le was super kind. She explained everything to me about contact lenses and glasses. She suggested so many options. I loved how careful they were to keep everything sensitized. I will be continuing to go to Doctor Le! Thank uou International Optometry staff.

I cannot say enough about how positive my experience was with International Optometry and Dr Le! As well, they have the best safety precautions of any business I have visited during the COVID-19 pandemic. Balancing professionalism for needed cleaning and spacing between patients in different areas, while being courteous and making sure patients didn't feel like an afterthought or uncomfortable. The Dr's office & practices seem to run like a well-oiled machine, it is very impressive!

Experience: I visited International Optometry in December 2020 (having found them in a Medi-cal provider guide), they accept Alameda Alliance for Health (Medi-cal), as well as being affordable. My eye exam & 1 pair of glasses were covered through insurance, and I paid (if I remember correctly) about $150 altogether for my contact exam appointment, pair of trial contacts, and follow-up appointment. In our appointments, the Dr has such a calming, friendly personality, easy to talk to, while also being efficient and getting the job done right. I had to leave the county in less than a week, so the Dr made sure I could come back for my follow-up before I left, and made sure that I had enough contacts until my mail order arrived. She went out of her way to do this for me and that meant a lot to me. She cares very deeply about the health and wellbeing of her patients, moreso than any other eye doctor I have had.

Dr Le is also an incredible person besides her work manner. I learned that as a teenager, she had immigrated across the world to the USA, then getting her education and going into healthcare, now providing affordable services and employment for her fellow Asian community and beyond. With private healthcare, it's hard to know when you're being upsold for unnecessary products and services. This business is transparent with pricing and will not try to upsell you something you can't afford. They will go out of their way to get you the best deal for your needs. Her staff were cordial, and I had a laugh with a few. They seem to be happy & respected in their working environment. I am very happy to have such a caring, friendly, intelligent, honest optometrist in my local neighbourhood.

I also want to mention something. When I finished my appointment, there was a lost elderly woman outside the office who didn't speak English. When I asked for help from Dr Le's staff, they did not hesitate to try and find a staff member who spoke this woman's language. They helped her out, even though she was not a customer and they had no obligation to. Those are the kind of people that work here. Support local business, support woman-owned business, support Asian business, support immigrant business! Support this business!

Dr. Lê and her staff are friendly and very professional. The place is very clean and I appreciate they follow very strict covid 19 safety guidelines. I felt very comfortable and welcomed.

The friendly staff and Dr. Le has made my first time wearing contact lenses more pleasant than expected.
Dr. Le is super nice and thorough. The office is clean and they sanitize everything between patients during the pandemic. I will recommend this place.

I have been going International Optometry for a couple years now and have always received the best treatment. Dr. Le gives very detailed explanations and listen to all your concerns and problems. The staff are very friendly and takes great care of you. Overall, would definitely recommend to others to come here!

I've seen Dr. Le for over 10 years, and love the friendliness of all their staff. Dr. Le is always honest and caring about my needs, always answering questions I have about my vision. She is honest about the pricing and the choices I have and has provided me with wonderful eye care for the past decade. The staff is always accommodating to my needs and always made sure I am comfortable.
During this pandemic, I had my annual eye exam, and the office was very dedicated to keep everyone safe, sanitizing everything after each use. I really appreciate the thought and care that everyone put in to continue to provide quality care for every client.
I would definitely recommend Dr. Le if you are looking for a local optometrist.

Dr. Le is very knowledgeable and the optometry offers a wide selection of high end frames. Would recommend.

I got recommended to this office by a friend who has been going here for years.
Dr Le is very professional and helpful in explaining to me about my vision and in answering my questions. The staff is very nice and knowledgeable. They really help me to find frames which I like with my insurance coverage and budget.
Highly recommended.