Izakaya Sasaya 居酒屋楽楽家, Los Angeles CA

A go-to for casual/late night dining and yummy comfort food! Sasaya is a cozy and authentic izakaya that offers a variety of Japanese tapas and drinks. Their kushiyaki is especially good and their prices are reasonable (for today's standards). I personally like their system of ordering via tablet at your table and our usual waitress is always friendly, thoughtful and efficient. If you order takeout, the packaging is done with care and hot items remain hot for a while. Their desserts are also quite delicious! Highly recommend!

I walked in and saw 2 worker laughing and smiling like it was great soon as the waitress talked to me all that went away like I was telling them a family member died or something, some of the worst customer service I have ever encountered.

Hot dishes are good and comfy, the chicken skewer was really great. Yes, the space is a bit rundown but honestly I think that’s a vibe. It’s charming.
They did change the space since I last came here, though. I prefer how it was before, more open. Like this is good for romantic dates or meetings because there’s privacy. I wish they had the servers come in and talk to you though instead of just ordering everything on a tablet.

I’ve come back to this place many times now and ordered many items on their menu. Never have I ever been disappointed (except one time when I ordered delivery, idk why the delivery food was just not as good as the dine-in).
Also, their hoji-cha pudding *chef’s kiss*

Been coming here since 2021, and it’s such a lovely place. The atmosphere is so cozy, the food is yummy, definitely get some skewers here, and the drinks are decently priced. I typically get an order of kitsune udon of the mental butter udon, and share sashimi with my friends. Service is good, too! Never had a problem here.

Its kinda dirty and smelly like other people stated, food and service were like whatever.definitely not returning

BEWARE: EXPIRED FISH WARNING they sell expired fish here. I recently got the salmon special. Big mistake. Never in my life have I tasted such awful, disgusting, and horrid fish, let alone food. This was a nightmare. People on the restaurant business always warn not to buy specials; that it’s just a ploy to sell you old food for cheap rather than throwing it away. They’re not always right… but this time they were. STAY AWAY, unless you want to risk getting served expired fish like I did. It is sad to me that businesses serve expired food, especially when it is fish. This place is a disgrace to sushi establishments.

So
Unsatisfied with the service/food and the sushi. Ordered one sushi for delivery with 3 sodas. They didn’t send one of them and the order arrived late despite paying extra for fast delivery. Also, didn’t care to provide chopsticks or any soy sauce. They charge for soy sauce and the sushi was awful. The smallest quantity sushi I have ever had especially at this price. Highly DONT recommend this place.

The food tasted ok, but the portions for the price was laughable.

The yellow tail hand roll i order was about the size and shape of a big Tootsie roll.

The spider roll tastes as expected, but the roll was tiny. For the price it was not worth it.

Really amazing sushi, fair price, and they let you order to go and take some home either you as well!

The food was delicious. They made some of the best chicken karaage I've ever had. Spicy edamamae and takoyaki were very well-made. However, forced tipping isn't an acceptable business practice and they stated they would ask us to leave if we didn't tip at minimum 18% with each order. That felt very heavy handed and no longer made us feel like customers.

Flood was alright. Everything is service by screen and there’s no one on one interaction with servers. Not sure why I should tip then. And floor under table was covered by computer cords. Pre Covid it was much better as far as food and ambiance.

We ordered food ourself on the pad and paid before food come. Without much service, they forced to pay minimum 18% for tips.

Food takes a really long time. Waiter is extremely rude. Never says anything and drops the plates heavily on the table. Don’t go here.