Jack in the Box, Colton CA

Tried a new item.well, new to me.buttery jack with bacon? Something like that. It was really good and the crew members were great. Thumbs up to this location

They forgot my fries.they forgot my drink.had to park and walk in afterwards and then still had to wait like ten min to get lukewarm fries and a flat soda even tho they weren't busy.not feeling it.

Rude drive thru associate. Had an attitude when I needed to make a substitution to my order. Said it was “ already made and couldn’t be done” which isn’t true because I’ve order this same thing before. Sounds like they were just too lazy to make my food fresh to order.

I come here frequently and I promise you 100% they’ll get your order wrong. I’ve tried calling and their phones never work. I’ve never had a good experience here.

I had a great experience here! I went around dinner time on a Saturday. They employees helped me choose the right meal based on what I wanted (I don't come here often). When I got to the window the employee was super cheerful and asking about my night. I'm sad I didn't get his name but I came around 7 and they were both very nice. Even better,
i got the spicy chicken and it's SO good! I'll definitely come back here again!

When here for breakfast at 7 and they were not letting anybody to the drive-thru I thought Jack in the Box was 24 hours and this one says it opens at 6 I think the employees are not trying to do their job

Tacos was old and cold it was 10 am I thought food would’ve been fresh but nope waste of money trash they go

This is no longer a 24 hour location even though they claim to be. I've seen them shut down as early as 9: 30 pm. Cones blocking the drive thru and not a soul to be found inside. Edit: the link you provided me with doesn't work.

I ordered a fresh batch of large Curley fries and I got the warm fries that were almost cold when I got home, as for the rest of the order it was just fine

Just left the drive through and had to drive to another location. Once I pulled up to the drive through window I was told thks for choosing jacks but we are temporarily closed. They had two vehicles there but there closed. Crazy! Open sign on, middle of the day but there closed. Ive never experienced such bulls**t in my life.

Closes at 4 am. Pulled up at 2 am and sat in the drive thru for 10 minutes. Not a peep from anyone.

Jack in the box no matter how well the staff works and interacts with customers there food is not well prepared. It is not worth the money other than their tacos. Those are good especially for the price.

3am open sign lit, sorry were closed.not the first late night seeing that open sign lit and business is not "open". Please just turn off the light. Its misleading and disappointing. 3am hungry and misled.

I've been here about three times this week. All different days and different hours every single time I've gone they always say that there system is down I find that hard to believe but whatever like if you don't got workers then why are you even "open". Not to mention that there rude I get that working in fast food or a restaurant can be stressful sometimes because I used to work in one so i completely understand but why treat other ppl that are talking to you nicely an attitude.

Placed a mobile order during regular business hours. It was about 9: 30 am. Arrived to the restaurant and nobody was responding at the drive thru. We pulled up to the window because we thought it was odd, they had absolutely no signage saying they were closed and didn't see anyone at the window. We decided to knock and an employee named Gabby came to the window annoyed that we didn't magically know they were closed with no signs to tell us this. She just opened the window and said "yeah we're closed" we asked then how do we get a refund because you guys already took our money through the app. She just said "you have to call. Then funny thing is she closes the window and goes back to sitting down and eating with a coworker. Reached out to customer service the same day, it's been 4 days and still have not received a refund or response. If you are going to place a mobile order do not do it at this location!

There "system" is always down. If you cannot provide service turn the lights off or post a sign at the intercom.

It says we are temporarily close from 4: 00 to 4: 30 and I’m here at 5: 10 am and there’s no one to take my order