Jack in the Box, San Jose CA

They don’t honor the guests requests, we asked more than once not to add bacon and they did and we discovered while eating!

I went through the drive through on Bernal Rd at 4: 00 am and the lady over the intercom told me they were closed…. But their hours are 24 hours it says…hmmm strange…also weird that there was someone there to say “we’re closed”…sounds like lazy people that don’t want to work to me. The car behind me was also turned away, and there were several cars waiting in the parking lot…

Was at a different jack in the box and was turned away because i dont doordash at 5am.this place took my order and everything was great will be going out of my way to come back

We went to this Jack in the Box and bought and bought a chicken club meal and they gave us yesterday's old a old chicken. It was the most nastiest chicken ever and the service was lousy We felt like they did not want to help us. The employees there did not even seem very friendly They all acted like they had a chip on their shoulders Including the supervisor There was a lady customer there waiting for her food before us and she looked like she was about to throw a chair at the employees And we got our food before her. I think they should shut down this Jack in the BoxBecause the management and owner don't care how they treat their customers and how the food is served.

Ordered a buttery jack and did not receive a buttery jack. The bun was normal and it looked like a Jr. Jack.

Homestyle club sandwich without the ranch sauce: Is the best chicken sandwich among all the fast food chains

Sometimes the food is nice and fresh then sometimes its not and can tell its been sitting there for awhile. I wish their food was always fresh so I could know that im getting what I paid for. Especially at these expensive places.

The staff at the drive thru was very thorough. I don't eat meat and the cook put chicken in my bowl but the guy at the drive thru caught it so I didn't have to leave with the wrong order on my lunch. Thanks!

I usually don't go this place. This is my first visit. Food was ok ok. Service was very bad. Not at all friendly. I may try one more time in different place.not this place anymore. They have something on board.ordered the same, but got something else. If you don't have any item, please take it out from your board.

It's like any other Jack in the Box but there is a lot of homeless people coming and going in this area. Might be due to the nearby hotel transformed for housing.

On Friday, October 15,2021, we walked into the Jack in the box because the outside line had 5 cars. Walked in, 1 guy was waiting by the counter.
My sister and I waited and waited! Got NO acknowledgement/ greeting from the 2 workers. It felt like we were invisible at 7: 50 am. I asked the guy customer if he had been helped and he said.that he had been waiting a long time because the lady cashier said they were too busy with the drive thru. Only 2 workers in the morning.staffing problem? My sister and I waited several more minutes and left. Atleast 15 minutes of wasted time!
Bad service! No bathroom available to use either!

We went inside to order and not surprisingly it was very clean.
I will not go back to a place I've been to before if it was dirty.
Everytime we stop there we walk into a clean lobby as well as seating area and we always have had fast and friendly service.

Jack in the box milkshakes might not take the number one spot but it certainly is in the top five milkshakes among all fast food restaurants in the US. On top of that they have a wide selection of convenient tasty food for any occasion. In my case I chose a chocolate milk shake and small fries while my companion got a caramel iced coffee and churro. I had a taste and I must say that the churros are a nice taste treat.