Jamba, City of Industry CA

They closed more than 10 minutes early on their store hours sticker it says 9 p.m. Doors shouldn't be closed n locked already before 8: 50p.m. Online it says closes at 9: 30 (not a great way to run a business). I just watched 3 cars pull up and not get service here. Multiple people per vehicle.

UPDATE FROM VISITS ON 3/14/23 and 3/16/23

Thank you to James for always being willing to provide best customer service to me. He's a gem to this Jamba and someone who's very honest and trusting. He always makes my drinks perfect and makes them with no complaints. I honestly wish for James to work when I come in. He's just so dope to be honest.
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This is only for today's visit (2/1/23) Every other time I've been here, it's been great.

I am an avid Jamba customer. I have been coming here forever and still will come here. They close at 10 pm as I have been told countless times by the employees and as it says on your door. I arrive at 9: 52 pm.they tell me they close in 5 minutes which is wrong as it's 8 minutes. But that's not the issue, it is the fact you guys are still open and refuse to serve me. I come here about 2-4x a week and this is how I'm treated? Granted, I have never met the person that was working tonight whom I talked too so maybe they do it differently. But you guys can't close service 8 minutes before the actual closing time. I get it you guys are closing but it wasn't 10 pm come on man. If you guys were really closed and not serving anyone else, then you guys should have locked the damn door.

This was never an issue before. As a matter of fact, last week it was the same time, I was served. The worker was nice and respectful as well. He didn't just dismiss me like this other guy did. If he was respectful, it would have been cool. But no, he just dismisses me like I was nothing.

Some of the employees know me here. They know me and respect me. But this visit just rubbed me the wrong way. Smh.

Great smoothie, but the bathroom apparently erupted causing a foul fecal odor. Employee said pipes had been busted for awhile. The smelly atmosphere doesn’t complement the taste of the smoothie.

Used to be a really nice location. I feel bad for people who have to work there. Smell in here is horrific because of backed up sewage which is understandable but fix it…. It’s been almost 4 months i personally haven’t been able to come here anymore because of it.