Jeanne Lam, Real Estate Agent, Oakland CA

Jeanne is a stellar realtor who truly supports her clients. She rose to the challenge of selling my fixer-upper and expertly guided me through several unexpected hurdles leading up to closing. She is also a fantastic communicator, and kept me updated on what to expect next. If you are seeking a realtor who has your back, then Jeanne is the one to call!

When I first reached out to the McCaffrey Group regarding one of their listings one late afternoon, Jeanne who is a part of that group promptly contacted me within minutes and scheduled a call the very next morning to go over all my questions.

I just recently closed on a house with her and have been consistently amazed by her professionalism, expertise and speed. In a fast-moving housing market like the Bay Area, it is crucial to have an agent who takes the time to understand what you are looking for, and works fast and tirelessly to present your offer attractively to the seller.

After closing on my house, I ran into the listing agent at the house and she had raving reviews about Jeanne. She was impressed with her exceptional communication throughout the offer bidding process. It is the little things that you may never hear about but rest assured, Jeanne will always go the extra mile for you. I would highly recommend Jeanne to anyone looking for a realtor!

Buying property is difficult, especially in the Bay Area. That is why it is super important to work with a great realtor that suits your needs. Jeanne was the perfect agent for my wife and I: she was professional, friendly, knowledgeable, and just a wonderful human being. Jeanne listens to our opinions and concerns, then gives us advice, allowing us to decide what to do with that advice. Not once did she pressure us into bidding higher than what we were comfortable with, and she even advised us to not skip on certain properties after looking at the disclosures with us – saving us from acquiring a potential money pit.

Jeanne would always recommend properties for us to go see, get us any disclosures that we asked for (even before we even went to the open house, and for any that we were going to bid on, she would run the comps, go over the disclosures with us – all in a very, very thorough and timely manner. She was incredibly responsive through e-mail, texts, phone calls, and messages through the Compass app – even when she was on vacation! At the end of the day, Jeanne is the best real estate agent that I have worked with.

Jeanne was so organized that when we finally had our offer accepted, the transaction could not have been any smoother. It all went without a hitch, and my wife and I could not be happier. Best of all, my wife and I really felt that Jeanne was extremely genuine, and she had our best interest at heart.

TL; DR version: Do yourself a favor and work with Jeanne: great real estate agent, genuine, awesome person.

Jeanne is a pleasant person to deal with. She is an active, attentive, and outstanding representative. Her expertise in dealing with the market made my offer get accepted from the start. She walked me through the whole process smoothly and professionally. She advocated for me in dealing with the HOA and went over and beyond to get my paperwork done for homeowner insurance. She was always communicative, supportive, kind, and polite.
Thank you Jeanne for all the good work.

Jeanne was our agent and helped us purchase our home at the height of a hot market last year. I know she was juggling many other clients, but I never felt like she was too busy to give me personalized attention. She was extremely communicative, available, and fast! Her professionalism and expertise was really what helped us win the bid for our home. Aside from her work ethics, what I appreciate about Jeanne is that she was honest and I never once felt pressured from her to buy a home just so she could meet her quota. I can’t remember how many homes we viewed prior to making our purchase (but there were many), and Jeanne was patient the entire time. She has her client’s best interest at heart and has my highest recommendation. I'd refer her to anyone looking for a dedicated agent.