Jersey Mike's Subs, Danville CA

They never fail to have my order ready and correct! I spent summers on the Jersey shore and they bring me back to those summers with my grandparents and uncles. I miss New Jersey, especially the boardwalks and my family’s bar, the Empire! It was across the street from the Stone Pony in Asbury Park, and a little known musician performed there until he became a superstar! And his name is Bruce Springsteen!

It's going to sound crazy but this is the first time I've had Jersey Mike's in my 35 years of living. In any case I was pretty impressed with the quality of ingredients in my sandwich. Was it the best sandwich I ever had? Probably not. But pretty good overall. I got the Famous Philly with lettuce, tomatoes, and mayo to make it a hoagie. The bread was well toasted but still soft and chewy. The steak could have been better seasoned but still fresh overall. While it isn't a perfect substitute for an "authentic" cheesesteak, it's still pretty dang good. I will definitely be back to try the other stuff.

Always good subs at reasonable prices. A bit of a wait for our call-ahead order, but not more than 10 in

Great staff. But I witnessed the owner berating them, yelling at them, totally unprofessional. Incredibly disrespectful to the point I will not support this business any longer.

I had a great sandwich combo. I had their version of the turkey and cheese. They made it so quickly, which was helpful because it is a tight squeeze in there especially with school kids crowded about.

This store has the worst ability to handle a busy lunch hour even with 4 people working the sandwich prep area and one handling the grill.
I placed an order for curbside pickup. When I got to the store to park, I realized there was a lot of construction and a sign clearly stating customers could not park in the designated curbside pickup zone. I parked in the back of the restaurant and called the store to ask what their customers should do in this situation. To my initial surprise, no one answered. I called 4 times before the time for my pickup order passed beyond 15 minutes. After calling the store, I circled the block 8 times to find parking out front, as close to the front as I could get. Finally, I gave in and parked in the construction zone, hoping someone would see my car. I also pressed the “I’m Here” button to alert them again that I was out front. Again, nothing happened. I then called them 32 times! It went straight to voicemail half of the time and surprise; the mailbox was full.
So, I gave in and left my car outside and ran in since now I’ve been parked for over 20 mins in the no parking zone. My order was sitting next to the register, not in the walk-up pick-up zone inside the restaurant. The guy at the register had his hand on the wireless telephone. I snapped. I yelled at him and said, this is my order and you’ve been dismissing the calls! He never once looked at me, addressed me. He picked up the phone and looked at it like he’d never seen a phone before. I ask for a refund and to speak to a manager. Again, no response. I ask the lady by the grill to speak with her and she said she couldn’t walk 10 ft because “the grill”. Finally, one of the guys on the line says, “Ma’am we’re really busy, sorry”.

Jersey Mike Owner – If your staff cannot handle the foot traffic and online orders, reconsider the online orders! I should have been considered as important as everyone waiting in that line. If anything, more important since I had already paid, but that’s beyond the point. Please teach your staff time management and how being courteous to your customers goes a long way. Teach them to be aware. The Danville storefront/sidewalk area has had construction going on for months. They knew parking curbside was an issue and should have been a bit more diligent. Was I upset, hell yes! But what made me more upset was their lack of awareness. They’re kids, I know. But if you can’t train them to work in customer service, something a restaurant thrives on more than maybe the taste of the food, then you need to reconsider your staff, priorities, or the restaurant as a whole.

The staff here is amazing and remember me by name! (I did visit fairly regularly before the pandemic, but still it was nice to be remembered by name and regular order!) I loved it, and hope to come back again soon!

Somewhat overrated for meat that doesn't taste entirely different than our neighborhood shop. $27 for two standard size suppers. Yet, the bread was so overall quite new in addition to extraordinary client support!

Can’t wait to try these Awesome sandwiches I’ve been hearing about. But is this sandwich place Halal

My first time here. Paying was really slow but the food is worth the wait. Absolutely delicious.

Yummy! This was my 2nd visit ever! I will be back very soon to try the cheesesteaks, YEEEEE!

The staff here provided not only great service but the submarine sandwiches we're absolutely phenomenal I highly recommend coming here. Also location is set in a cute little town of Danville California.

A little overpriced for meat that doesn't taste much different than our local deli. $27 for two regular size meals. But the bread was so nice and fresh plus great customer service!

Jersey mikes is now and forever will be superior to fire house subs in every single way and I promise you baylee if you just gave it a chance you would know that and you would never doubt me again.

One of my main spots to grab some food.convenient location, clean, and great customer service. Very good job!

We go to the Vacaville Jersey Mikes about once a month! We love it. Their customer service is always perfect. They are patient with my 10 year old ordering for herself which I appreciate. The food is always great!

Jersey Mike's is the best love the staff and it's the only sandwich shop my husband will actually eat