Jiffy Lube, Monterey CA

Tongan, Julian and all their coworkers are super friendly and accommodating!
I get my oil changed all the time with them!
Thanks Jiffy Lube on Fremont Monterey Ca
Karen

They were able to provide multiple services and got my car doen while at peak customer load in under and hour.

Did you know that you don't have to hang around and wait for your car to be serviced at Jiffy Lube? I always thought that was the case until the last time I needed a friend to take my car in. She had other plans, so she asked if she could just leave my car and pick it up when it was ready. The answer was yes! It was great that she could continue with her plans with her friends by just dropping my car off, and picking it up later when it was ready. I love Jiffy Lube for that! And by the way, it's a much better price than a service station or the dealer. Plus they give out coupons. They keep a record of everything done to my car so I know that all's well. I get a notice by email when it's time to have my car serviced again. I'm a big believer in Jiffy Lube!

I came in with a question and received phenomenal customer service from Hector. Was greeted on arrival and asked how he can help me. Provided useful information to me.

Very professional, efficient and friendly. I went on my lunch break and right away they gave me an estimated time and I was out of there before I expected.

I stopped going to this place for 12 years based on a horrible experience at this location. Only went cause I had no choice. Service was ok but that past experience still lingers.

Not sure if I would recommend jiffy lube despite my recent service.

Sorry I can’t shake what they did to me 10 years ago. It should of never happened. It was horrible.

Cat

Everything went well but I did not receive a paper or emailed receipt. I did check my spam/junk folder too.

The guys that work in this location are respectful, fast, and talkative recommended to anyone who needs quick oil change 5.0stars ——

I’ve been going to Jiffy lube for years. The staff is fantastic and work really fast. I like that they explain all the work getting done. I’m never there for longer then 30 minutes and they keep record on your vehicle as far as damage goes. I’m guessing someone tried to pin something on them. Either way, this is a great spot.

Terribly unprofessional. Got an oil change which went fine but when I got into my car it wouldn’t start. I asked an employee to help and while we were figuring it out the other employees (one named Kase) were laughing at me and the situation and making snide comments about the car. Kase was also the person to greet me at the start and was very dismissive. I may not be a car person but laughing and mocking at both myself and his fellow employee was disgusting behavior. Will not be returning to this location.

I've been using the Monterey station in Monterey for 1-1/2 years now and have received excellent service. Always courteous, quick, efficient and accurate service. Never try to sell me unnecessary services yet advise when the manufacturer's recommendations come up.

At one point, my car erroneously 'told' me it was due for service when, in fact, it was early, due to an added service from a previous visit. The techs were honest about that and gave me a date to return. They've helped me interpret my new vehicle's codes and warning systems. This company is my Go-To maintenance place.

I came in for a top off and then asked if they could check my air filter and cabin filter. Both were dirty. I was in and out of there within 15 minutes. Very professional and friendly. I highly recommend this particular location for a great team!

Customer service is top notch at this location. Really wonderful all the way around. My kids were having a rough day and I was able to have us all stay in the car while they changed the oil and checked fluids etc. Super friendly and accommodating staff, ensured I received discounts that I was eligible for also. I’ll definitely be back.

My timing was good as they do take appts and was out in less than 1 hrs. Staff was nice. Cost is relative to the area. YMMV

I really enjoy the service at this location, you have customer loyalty in me (and my friends, neighbors I've recommended your location to) because of employees who I have gotten to know over 10 years now. However, when I asked for certain employees (females, since I am a female) I was told they were no longer working there. Not knowing circumstances, but knowing the pandemic led to many women leaving the workforce, I can only urge your corportion to pay your employees livable wages to guarantee the success of your business. It is expensive to live in the Monterey Bay Area and recent news articles say one needs $32 an hour to afford rent in my area. Please do a wage study and provide livable wages to keep your excellent employees. I have many choices, yet I go out of my way to your location simply because I trust your employees, if they say I need a service I believe them because I trust them all. Thank you for taking my comments into consideration.

Fast, professional, knew exactly what to do. Jiffy Lube was faster, friendlier, and more reliable than any dealership I have been to... Oh.they were less expensive, too! For normal car servicing I have never had any issues with Jiffy Lube -they also caught some problems early on in one of my cars and I had it repaired (elsewhere) but it saved me both a hassle of breaking down -and money! PROFESSIONAL and alway A+ for me. Thank you!

Great service. Steven, Rey & crew were thorough with what issues came up. At one point, 3 guys were all in unison taking care of my car. I feel safe since I’m traveling back to San Diego on Sunday. Great price too. Thanks guys!