Jiffy Lube, Canyon Country CA

I have been going here for years now and just decided to write this review. I have had nothing but a great experience at this location.very friendly and they explain everything to you. Don't forget to look for coupons.

Came for oil change and tire repair. Waited an hour and a half and when I returned the spare was still on. I asked what happened with the tire and was told the damage was too close to wheel well. I went to a tire shop and when we looked, the nail was visible in the center of tire. They never even looked at it and told me they did after the fact. Now I'm waiting one and a half hours or more at a tire shop to repair because they never even looked at it.
Thanks for wasting so much of my time today. Won't be back.

Edit* all three other tires had low tire pressure! Did they even do the signature change that I paid over a hundred bucks for!? Stay away from this place.

We just moved into town and we came from Sun Valley California which is next door to Burbank California. I do my oil change pretty much all the time and today when I had an emergency due to my schedule and how busy I am with work was the best and most smoothies experience I've ever had as far as an oil change. I'm not in that same field anymore which is a mechanic and or a technician for Chevrolet in my young years and I am now in another industry which is pest control Pest Management. For the first time I had my hands full and my vehicle is my office and these guys are completely professionals, respectful.from the guy who's underneath and the pit all the way to the guy who is the service advisor. So whether it was Jiffy Lube or another Lube company oh, this is the model or standard 4A satisfied experience. I went next door to that amazing Barbershop but that's another story and another review while waiting for my service.

Shortly after first oil change with car at this spot noticed a leak.third party mechanic says it looks like the drain plug was over torqued. Over tightened drain plugs can lead to costly damage such as oil pan replacement.

I came here shortly after moving to the area. I have been to other Jiffy Lube stores before, primarily one in Burbank up until this point, so I was pretty familiar with the drive-in oil change.

The tech who guided me in was just weird from the jump. He was bizarrely passive-aggressive and intense and made some offhand comment asking me if it was the first time I've ever driven into a service bay.

I'm not here to name and shame, but the experience somehow got weirder from there, I hated every minute, and was thrilled to get out of there.

I haven't been back since.that guy may not be there, but even after a year sometimes I consider going back for half a second because it's right next to the costco gas station, but then I remember the first time.

Now I drop off my car and let someone have it for the day just so I don't have to go to that drive-thru spot again.just weird, man.

Horrible service 2 hours for an oil change 2nd customer in line, don't come here if you need fast service! Not a good first experience never again!

As others have shared on Yelp, this place gives misleading information. In addition, they do not take accountability for their missteps and lack the skills to perform jobs they promise. Save yourself the trouble and distress, totally not worth it. Take your business elsewhere

Best burgers in LA maybe only one other spot I rather go and that is because the offer steak.

Always look forward to coming here

The man who helped us was wonderful. The time was much longer then I expected because they were busy. But he was very help full and great conversation. Read a poem abot mothers to us. He brought soda for my daughter. And showed us the remote in they lobby. He talked about the issues on my car. He Was very polite. I will definitely chose the location again. A lot of the oil change shops are very rude and very limited in customer relations. He even helped my husband because he was on a crutch.

They charge way too much for an oil change i paid $70 for an oil change that was just a regular but only paid $20 at other places rip off. Then they acted like they knew what was wrong with my car and said it would be an easy fix but then made the issue a lot worse and the car couldn't start or drive at all after that. IDIOTS! Don't take your car here

Came in for an oil change and ended up also needing my air filter replaced, which is totally okay! Alberto and Caesar were professional, friendly, helpful, and very quick! If I could give them both 10 stars I would!

They advertise that they vacuum the car. They didn't. If this is a pandemic issue, they should have said something.

Not sure why they have published hours if they aren't going to honor them. Arrived at 5: 15 to get an oil change. There were 2 employees standing there talking. They waited for 10min only to come tell me they arent taking anymore cars.when I asked if they were open until 6 the guy said yes but he was getting ready to go home.

Needed to get an oil change before work and I was running on a tight schedule. The guys at Jiffy Lube got the job done and had me out in less than 20mins.

They said 30 minutes and did it. I brought back another car too and didnt lose my Saturday These guys are awesome! Thanks Jiffy Lube!

I will never go to this place again. Employees were unprofessional and the owner wouldn't even acknowledge my concerns. I would like to give zero stars but, have give at least one.

If you’re going to post open hours of 8: 00-6: 00, you should be open from 8: 00-6: 00. I was told at 5: 20 that they weren’t taking any more cars, even though there was an open bay and workers not doing anything. If you’re not going to take any cars after 5: 00, that should be your posted closing time.