Jiffy Lube, Costa Mesa CA
Address | 300 E 17th St, Costa Mesa, CA | ||||||||||
Phone | (949) 548-2505 | ||||||||||
Hours |
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Website | www.jiffylube.com/locations/ca/costa-mesa/1969 | ||||||||||
Categories | Oil Change Service, Auto Glass Shop, Car Inspection Station, Car Repair and Maintenance | ||||||||||
Rating | 3.9 7 reviews | ||||||||||
Nearest branches Jiffy Lube Oil Change Center — 9032 Adams Ave, Huntington Beach, CA Jiffy Lube — 3080 Main St, Irvine, CA Jiffy Lube Oil Change Center — 8971 Warner Ave, Huntington Beach, CA Jiffy Lube — 8777 Irvine Center Dr, Irvine, CA |
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Similar companies nearby Performance Auto Service and Repair — 2044 Placentia Ave, Costa Mesa, CA D&S Tire Solutions — 1596 Newport Blvd, Costa Mesa, CA, United States |
Jiffy Lube reviews
7 **Not Dodge Friendly**
I brought my 2019 Ram Promaster for an oil change. Employee "Elijah" came up and told me they probably can't work on my car. I asked why, I get an oil change all the time from them.
He then fact check me, asked to scan the barcode on my car and then threw it in my face that I haven't been there since 2021.
He walked away and came back a minute later and said he didn't have my filter in stock and walked away.
I googled another location 15 minutes away and flagged another employee and asked if they could call for me to verify if they have my filter at that location.
He asked Elijah if they can call to verify and Elijah said "tell him to call himself" right in front of me.
The other employee apologized and said he would have called but Elijah's his boss.
Really disappointed.
EMARI C.was incredible, so knowledgable and personable. She made what could have been a very frustrating situation (because of the dealership who last did my oil change) into a moment I was thankful that I went there. She was so helpful and went over and beyond to make sure I was safe out on the roads. I cannot say enough about the team and Emari at this Jiffy Lube location.
Fast and efficient. I really like the drive through service. Took 20 minutes from start to finish. The staff were friendly and helpful
Always a great experience. I am so glad I found this spot to get my work van serviced!
Great customer service. They always explain everything thoroughly! Thanks Eric!
I went in for an oil change on 1/2/23 and had my coolants topped off. They must not have closed the cap all the way as today the coolant cap came undone and spewed coolant all over my engine bay. I had to stop and clean what I could and refill it again once it cooled. I've never had that issue before and was able to drive the rest of the day without issue except now my intake smells horrible and my engine bay has coolant all over. Bad service. Wouldn't recommend. Update: 2 weeks later and the cap has had no further issues showing it was the service.