Jims Heating and Air Conditioning, Escondido CA

Our 21 yo gas wall heater in our accessory unit in Encinitas would only turn on intermittently for many years, needing to be kicked to respond. We had a different repairman come out to “fix” it 5 years ago, but when we called him back within the week because it still wasn’t fixed, he charged us again to come out and still didn’t really fix it. We went ahead and replaced the thermostat ourselves which seemed to help. That left us not trusting his competency, so when it flat out wouldn’t start at all this season, we searched for someone who would be more competent (and available.)
In making calls around (based on google and yelp reviews), I quickly learned that most of the bigger companies weren’t interested in my little wall furnace (everything has shifted to HVAC over the years), and likely many of their service people would not have the experience working on an older wall furnace.
Then I found Jim’s A/C and Heating. I liked the fact that it is a small company and Jim himself does most of the work, who has been in business for many decades. Nothing takes the place of experience. I called and left a message about the problem and Jim himself called me back later that same day and was able to come out to evaluate the problem the next day. Well, not only did he methodically and patiently go through a thorough evaluation, he was able to replace a needed part (fortunately, he actually had this part in his truck, which had been there for years…it’s an old furnace!), and also checked out anything else that could be the problem. Presto! It’s now responsive and working well. He also let us know that if it fails anytime over the next 30 days that we would not be charged another service fee to come out again.
Jim told me that one of his very first jobs was repairing Sears wall heaters. It’s obvious that he really knows what he’s doing! Not only that, he is kind, friendly, incredibly patient and charges very reasonably. He also didn’t try to upsell me, pointing out that the heater body is still solid and should last a lifetime. What a good and ethical man! We are grateful to have found him, and he will now be our go-to guy for any heater or HVAC problems!