Jim's Tire Center, Simi Valley

Had to waiting a long time for 1 tire change something went wrong with the paperwork But the staff was friendly and fair.

Had an appt yesterday for coupon Special oil change. I made the appointment for 11am. I was on time but car was not taken for 30 minutes with all open bays.
The coupon was for synthic blend, to inspect alignment, battery ck, filter, etc and rotate tires.
I asked again about tire rotation and also requested SW 30 oil for.
Was told a blend so went ahead. Oil was ow20 whatever that is. Tires were not rotated as I had marked prior to appt. When I cked out invoice given with no inspect report of any kind.
I will not go back as was not given honest service. 2hrs there. Sorry Jim.

Pepe and vic are some of the best mechanics there at Jim's!

And John your now the legend there!

Went to the tire center 2.5 hours before close. Asked me how he could help. I told him I needed a tire plugged or patched. He smiles and says we can’t help you, we’re too busy….

I've never had an issue coming here until today. I don't appreciate being lied to or trying to up charge me by hundreds of dollars and telling me I'm getting a discount because they think your a woman and you don't know anything about cars or tires!

I'm mind blown that you guys were going to charge me $1200 for 4 good year tires the max out of pocket for these tires is $800! & when I told them I was going somewhere else for a way lesser price they wanted to match the price!

I don't appreciate it and I no longer trust coming here.

My son took my vehicle in for me at 8 am when they opened. They said an alignment takes 20 minutes, but there were 3 cars in front of my vehicle, left over from the previous day. After 2.5 hours, my son asked how much longer the wait would be, and they happened to "just" finish my vehicle. They sent him on his way without the alignment report. I called and asked why they didn't give my son the alignment report. "We forgot, but bring it back, we can put your vehicle up on the rack and pull the report from the machine". So I go back about 20 minutes before closing. I wait 10 minutes then they put it up on the rack. 20 minutes later, I see a worker drive off in my vehicle. All they were supposed to do was pull the report. I asked "where is he going with my vehicle? " "Oh, they test drive it after an alignment. " I said they supposedly did the alignment this morning, they were just pulling the report. "OH, they must have found something that was off". So I ask "so they didn't do their job correct this morning? Because I know my vehicle didn't go out of alignment during the day, it's been sitting in my driveway all day". I was told "ya. I'm not sure".
What a bunch of CLOWNS! Never going back here again!

Very expensive part slap shop! No preventative maintenance inspection even though it was noted on paperwork. Did not test drive vehicle before or after part slap. Very unprofessional staff. Had to return the vehicle 3 times.

Great service and friendly people. No more parrot though. Love this place! Best price on oil changes in Simi.

Best tire and wheel shop in Simi. They always take good car of me and my truck. Say hey to Jim and Jon and all the guys.don't tell 'em Steve sent you.they just might charge you extra!:)

This place used to be good. But it seems like they got bought out and now just try to give you the “quick fix”. Had to come back twice as my tire pressure light kept coming on after initial service and coming back after noticing this after their first fix from the initial visit. This place has gone down hill and they don’t care about your tires or alignment. None of their repairs worked and I ended up going to Americas Tires up the street. Avoid at all costs, it’s not the same Jim’s Tires.

Went in early morning with a small tire leak there was a screw in the back passenger side tire they had it done and patched with in an hour very friendly staff they will have my business from now on with any tire needs very satisfied with the work

Came in to mount a single 37x12.50 R17 tire / wheel. Did it quickly and didn't charge me a penny (I did tip of the tech)! Super cool folks, super cool place!

We've gone to Jim's tire for over 16 years. We always received very fair pricing. For us it was the service that mattered the most. I think, before our most recent interaction we had only had one bad experience. We recently had a very negative experience. This wasn't due to the same employees that we've dealt with for so many years but the new manager. Apparently John, the original owner sold the store. It appears the new owner (manager) no longer cares about keeping that community relationship going. That's okay as we all have many choices as to where we purchase our tires. I do however feel very bad for the long time employees of this establishment.

I went in early morning with a slow leak in my tire, I was prepared to but a new tire, the employees were really quick and helpful even though they had a few customers lined up already. They repaired a nail in my tire within a few minutes and the best part at no cost presumably since it was my first time, very friendly and I will definitely be giving them my business from now on. I love small businesses, these guys really know how to take care of their customers!

Wonderful staff. Great service fast and quick. Definitely going back again, but next time I won’t park myself. Thank you for wonderful customer service.

Good experience. Very professional and courteous. And they provided shuttle service to and from, which is one of the reasons I went there, because I don't have alternate transportation, when my car is in for work. Joe was very helpful and thorough.