JNC, Commerce CA

I'll never buy again, one wheel was scratch and i took pictures before putting tires on or installed on car, i contact them and they still giving me the run around, very very bad serivce, I'll never buy again

Great customer service, was helped by Marleen! Very professional, patient and hard working. Quality of the rims are fantastic! Keep up the good work! Highly recommend JNC wheels great styles to choose from!

Will never do business with jnc again. They sent me three correct rims and one incorrect rim. I opened the first box to see the rim and took them straight to the store for mounting, after about an hour I was notified by the tire company that one rim was not like the rest out of the box. After jnc confirmed they did mistakenly send one incorrect rim they still would not exchange it because the tire company mounted it before notifying me. After almost a month with my vehicle sitting on jack stands I ended up having to pay another $115 for them to send the correct rim while also sending them the other wheel they sent wrong. Luckily sparktecmotorsports refunded me the money after jnc charged me for the 5th wheel. However money was not the problem. The time it took and the lack of accountability from their DEPT says it all. I will never purchase wheels for any of my vehicles in the future through them. As for the future possible buyer who is reading this I urge you to choose other wheels somewhere else and if this is management I hope losing my future business and whoever else reads this review was worth your unprofessionalism and that $115.
- Hunter

DO NOT DO BUSINESS WHITH THIS COMPANY! Got wheels from these guys. And a few months laterthe chrome started coming off the wheels. Took to the place where I bought them. They said I had to talk to jnc. Emailed them. After a few days. They told me they are not going to warranty the wheels. Because they only give a six month warranty. I looked on there web site. It says the warranty is a year. I sent the a snap shot of the site where it say they're warranty info. And they just stopped responding to me.

Ordered a set of wheels for customer and said multiple times what bolt pattern I needed. Even went to the lengths of pulling the recorded audio from the phone call and it replayed me asking for the bolt pattern I needed and her giving me the list of wheels they had. Wheels came in with the wrong bolt pattern. They want to charge me a 30% restocking fee and have to pay for shipping out of pocket. I own a wheel and tire store and have never dealt with such rude employees who are not wanting to own up to a mistake. I would have like to continued to doing business with their company but are not willing to wave the re stocking fee on a set of wheels they have in stock all the time any day of the week. Will not do business with them ever again and advise others to do the same.

They were able to remake my center caps for wheels I purchased years ago. They communicated all delays that come along with the pandemic. They made me a happy customer.

Never ever buy wheels from this brand or company. Horrible customer service, unknowledgeable employees and Nancy is straight up rude and mean. Seriously you'll be better off avoiding these people and company. There is plenty of better companies that actually value their customers and their business but not this place.