JOANN Fabric and Crafts, Santa Maria CA

They didn’t have any of the items I was looking for. Bathrooms were closed over an hour before the store was closed. I wasn’t allow to use restroom because the employee cleaning them said no one was allowed to use them the rest of the night despite me almost peeing my pants. Very angry that a public restroom was closed and not allowed to be used. I understand that she was cleaning them, but to tell me that I wasn’t allowed to use them for the rest of the night is ridiculous!

Enjoy shopping here, always good buys, plenty to select from everything crafty! You will no be disappointed!

I've been going to this joanns for some time now, I have gotten my serger and sewing machine here, and I always get my new fabric here. With such a wide range of colors and patterns and textures, it's my go to for sewing. One of the manager Adan is extremely helpful and kind to all the customers. He will try to give people the best experience, even if he's judging 3 costumers at a time.:)

Found what I was looking for.excellent customer service from my cashier, even sharing a product with me that I may enjoy.

Customer service wasn’t the most amazing and I tried to exchange an unopened pair of scissors I had bought just a few days before, and they would not exchange it. It was just a matter of I bought left handed, and I needed right handed, buying left handed was an obvious accident, but they wouldn’t exchange them.

Just want to give a HUGE shout-out to Italia who was so very helpful and so patient with me at the cutting counter. She went out of her way to assist. She's AMAZING! Would definitely come back to this store.

I was so glad to find this store!
NOTE: The local Beverly's doesn't have much fabric at all, and some of the other Santa Maria stores alleging to have fabric are ones to avoid because of their lack of social concern.
JOANN has actual bolts of beautiful fabrics at reasonable prices, very friendly and helpful staff, good deals and easy returns.
A year ago I wrote the above, and added that I'd be an ongoing JOANN customer.

HOWEVER, more recently I was shocked to find that it has NO real corduroy. They finally located a thin corduroy in black. That was it. Not a problem with this particular store, I suppose, but the company itself.

Decent store with a wide selection of items. Little sparse at times like they dont have the staffing to fill the shelves. But staff were friendly and helpful.