Johnny Rockets, Santa Ana CA

I went with my daughter to get a hot dog, I asked to add chopped tomatoes on the hot dog cashier denied to do so. How hard is to add chopped tomatoes to a hot dog. Sometimes isn’t good idea to lose a costumer over something very easy to make.

Went here with a friend, and the service was quick. Once we got the food though, we were simply amazed at how good it was. Hot off the grill/out of the fryer, and so tasty. We were very impressed with the quality.

Cashier would handle money and make shakes without gloves or washing his hands. Also took a phone call while making the shakes and proceeded to touch his face. The cooks though are great and fast, food is amazing as well.

Love the atmosphere here at Johnny's Rockets. Founded on Melrose Avenue back in 1986, this recreation of a 1940s-vintage malt shop has been churning out some seriously tasty burgers & fries ever since.

The food here is nothing but consistent & with 320 locations worldwide, including a handful onboard Royal Caribbean's fleet of mega-liners, it's ultimately what you would expect from a modern burger chain.

It's hard to argue with a $1.00 Hot Dog, in fact I'm yet to meet a hot dog I didn't love.except IKEA's, winner of the worst encased meats in the world!

Don't feel like a hot dog? The burgers here are easily their crowning glory. My personal favorite, easily the Route 66. Named after the iconic, carefree, American Highway, this burger sports swiss cheese, grilled mushrooms, grilled onions & mayonnaise. Do it!

Inside of food court at the mail, but I was surprised how good my food was!
I had my doubts.
Great burgers. Coming back

So-so. I dunno who is responsible for the register area but it felt like the prehistoric era. No Apple Pay, employees having to use a calculator to calculate costs on the register, and just the overall vibe in their booth. But the cashier seemed nice enough, and was willing to help me use my coupon, which she had to manually type in. The food was pretty good too. Nothing to write home about, but still not bad.

Customer service is not good. I ordered 3 burgers. They didn't put cheese in any of them. On top of that, the female cashier wouldn't change my order even a minute after it was paid.

Worst customer service ever. The woman with the tattoos and all the gold jewelry does not know their own company policies or AAA partnerships. Never had this problem at the Johnny Rockets in the Outlets of Orange. Definitely not coming back, now I know why the people reviews stink.

Was at this restaurant for half an hour. Door open, nobody at cashier, nobody in the back of restaurant. Contacted corporate and gave them all the details.

I was there 2 days in a row trying to get a straberry milkshake, the cook told me that the guy who does prepare the shakes was not there, and it will take him a few minutes to comeback, i told him you told me the same thing yesterday, what time can i come back to get my shake finally he told me in 5 minutes, whats wrong with this guy, bad service!