Journeys, Escondido CA

Had a pleasant interaction with the staff here. The space was cozy, small but they made great with the space available. Thanks to the young woman who helped me out with my purchase, was glad to know, if they didn't carry the size of shoes we were looking for, we could have it shipped for free to my home. Overall a good and pleasant atmosphere with friendly staff.

Came here to return some shoes. I payed with my card but BEFORE I inserted my card in the machine, it kept saying declined. Called my bank and they said there's nothing wrong with my card especially since I am just returning something. The girl was acting very odd and told me that if it doesn't go through then she has to give me a gift card or use another card. Why would I use another card to return if it wasn't purchased with that one? And said she could not give me cash back even though I never asked for cash. To top it off she had an attitude for no reason. I will not come back to this location and I will return them to another location.