Joyce Lam DDS, MICOI, FAAIP, San Jose CA

Dr Lam is a caring, professional dentist, who takes the time to explain what's going on, the options, and offers solid advice. Her office handles insurance perfectly, and communicates well regarding appointments. I'm glad I found her.

Dr. Lam is one of the good ones. She listens well, and clearly takes pride in her work and her practice. She makes a point of keeping her knowledge and equipment up to date — a true professional.

A shoutout also to her hygienist, Maria. She is skilled, thorough and gentle.

The front office is easy to communicate with via text and/or email. Plus they accept Apple Pay, which I like.

Best dentist in my area. The office is clean, staffs are friendly. Very short wait time. Dr Lam spends big money on the high end equipment. Me and my daughter are both found her very professional and knowledgeable. Highly recommend!

Dr. Joyce Lam did lots of dental work for me over several years. I like to go to her office when I need to because everything what she does for my dental needs works well. Her staff are always very helpful and friendly. I never wait for appointment more than 5 minutes.
She is very kind, gentle, professional and using
high quality dental equipment. Thank you Dr. Joyce Lam for your great work.

I have been going to Dr. Lam's office for three years. Her office is five minutes away from my home.which I like very much. Dr. Lam is very good at what she does. Her staff is both friendly and helpful. They always get me into the dental chair within a few minutes of my arrival. The work is usually completed within the hour or sooner. If your looking for a good dentist try Dr. Joyce Lam.

My husband and I have been patients since Dr Lam first opened her practice. We have both found the professional care exemplary. She and her staff are also cordial. The office is inviting and conveniently located. We couldn't ask for anything more.

I was first time for cleaning tooth and pull a tooth, Joyce Lam is excellent dentist, she pull a tooth didn’t hurt at all and very lightly hands. I feel comfortable and good experience

Dr. Lam was very kind and took the time to use a plaque disclosing solution to teach me about cavity prevention with concrete feedback about my brushing habits. I really appreciate the extra effort and attention to detail above and beyond my expectations of going to the dentist. I've never gone to a dentist that did this and I agree that prevention is key to avoiding more invasive dental procedures. I highly recommend Dr. Lam and her staff!

Amazing doctor was very professional and caring when doing the work. She explained step by step what she was doing and made the whole experience comfortable I drive from hollister to come to her no other dentist cares the way she does.

I found Joyce Lam DDS, her practice to be professional and exemplary. She and her staff have made every effort to make my experience right. I have felt comfortable, informed and confident in Dr. Lam through out all my dental work completed. All my insurance questions, concerns have been dealt with appropriately. I am continuing to receive my dental care there. It is unfortunate that there are negative reviews that appear on this site. I am a veteran and a retired 32 year County of Santa Clara employee.

I was a first time patient for a general cleaning. They proposed a comprehensive exam + x ray, which I took the advice. The doctor found out that I have more than 5 places needed fillings after she adjusted the contrast of the images several times, but she wouldn’t make any treatment until she knows how good my insurance would cover that. “Besides, people move. ” She added. I felt insulted and discriminated immediately, as if I’m the type of person who can’t pay up bills.
The cleaning itself was rough. She made my gum bleed slightly. She didn’t talk/explain to me much about what she was doing and how’s the condition of my teeth. All she did was talking a bunch of numbers to her assistant during the check, which didn’t make any sense to a non professional like me. Then they gave me a piece of paper listing the places I need fillings and the costs before I went home. After a few weeks, I received a statement from my insurance provider. They submitted a $300 of “case present” which of course the insurance would not cover. What type of case present is that by talking numbers to the assistant? ! Just a series of 2 to 5 coming out of her mouth and a piece of paper cost me $300? Unbelievable. They also submitted fluoride fee that I didn’t ask for and didn’t know they were applying the whole time. I called the clinic and made a complaint. They agreed to not charge me anything that the insurance didn’t cover. I felt that they were very dishonest, like they wanted to test how well my insurance is.
I’ve never stepped into the clinic ever again. I don’t know how skilled the doctor is. I just don’t have faith in her. 6 months later as I went to another dentist for cleaning. He suggested that I only need one filling. Other places are just tea/coffee stains on the surface that are not needed immediate treatments at all.