J.S.D Inc.,, San Ysidro CA

I have never used a service that will nickel and dime you as this company does, it's almost funny, and the straight face they keep when they do so. Charging $5 dollars because a parcel does not have your last name, even though it has the box number and your first name obviously matches the box number, and they will charge as if this actually added any more work for them. They have 0 idea of what customer service is. The sad thing is, they will keep doing this since the location they are in, pulls in customers by the hundreds, so they don't need it for their business to survive; but it is really disgusting.

Terrible customer service, rude people and they charge for everything, almost for breathing inside the place. They are soo petty it's disgusting. If you don't have your key, they will charge you to open your box when they can just get your mail without opening the box.that's what every other company does. They will receive packages and they won't give them to you on time and then days later charge you for more days even though it was their fault.

Oct. 13,2021 I was charged 4 percent. To exchange dollars into pesos.
Apoligy accepted for the not wanting to share the chair with me. Do I want a refund? That will be my choice if I ever want one. I will be the first one to say so. So no I don't want a refund. Thank You

Would NOT give me the US $ Exchange rate by phone, NOR do they publish it on their Website! BEWARE of SCAM Tactics. Manager calls it " Policy". Its his "Policy" to try to SCAM you? !?

MY RESPONSE to their reply ; can easily give me the rate “at the moment” I called! I understand it may change with time - OBVIOUSLY. They just want you to waste time going to them so they can run their SCAM and add exchange charges at the window. Very dishonest practices.

BAD SERVICE! I WOULD NOT RECOMMEND! If you looking for an address or whatever you thinking on doing with them please do not do it, you'llregret it! 1st they charge me 20 dollars for me to get my package! 2nd they had my letter to renew my license plates SINCE MAY and didn't give it to me till yesterday and still had the nerve to charge me! 3rd they sent one of my packages to tijuana to someone else, opened it and then return it back to the u.s then give it to me and only said sorry! This is only A FEW of my inconvenience! The owner or manager whatever she is, she never there and if her employees call her she never picks up so you will never have a solution with this people! PLEASE DO NOT GO THROUGH THIS, THIS IS A HEADACHE!

Pleasant service. Good hours. Reasonable prices. I like them, but only 1 week to pick up a package and extra fees for packages over 20 lbs.

This place is accommodating, friendly and yet, slightly sassy, as I've come to expect from this area so close to the border! Thanks ladies y'all always save my day, and I appreciate each and every one of you so much. Yes, even the güero.