Kahoots, El Cajon CA

One of the worst experiences I have ever had at a pet store. Very condescending and down right dismissive when I asked questions about the product and other items in the store. I assume they were a manager of a sort as after they talked to me they walked behind their taller counter and sat there the entire time while the other employee was actually working. I asked the employee this and they told me they didn't mind it and they were doing other work. I could hear their phone from the register after checking out.

If anyone is thinking of try this location I would advice against it. The employee I talked to was pleasant though. Seems management is the real problem

Had a great experience. The two young ladies at the counter were fun to chat with about their trivia questions.

Really great customer service. I asked a lot of questions for my dog and the gentleman was very helpful and gave me free samples.

Visited looking for a harness for my kitten and a nice lady helped me find it and complete my purchase. I love kahoots.clean store and well stocked. So many pet services offered here. Such a gem!

I needed a feeding/drinking bowl set for my faithful pooch. The bowls here were too expensive.
The manager was walking the aisles hollering on his phone and complaining about a customer. I didn’t even know he was the manager. I asked the cashier at the customer counter who that loud man was and she said, “He is the manager. ”
I found a much nicer bowl set at Walmart for half the price.