Kaiser Permanente Rancho Cucamonga Medical Offices

Wait tines for Lab are beyond ridiculous. Not sure if short staffed or incompetent. NEVER been so bad in all my YEARS as a Kaiser Patient

Terrible! All around.kaiser in general is so bad.they take our premiums but you can't get appointments. No doctors available in urgent care. I got a call 2hrs before my appointment to cancel an appointment that I had to wait over a month to get.

Very organized and easy to know where to go for your appointment, be it for Covid19 vaccine, Covid19 test, pharmacy, Dr appts, Lab and x-ray. Have been going here since they moved from the Laurel St place. In 45 years I have only had 2 primary care Dr's. Our first was Dr Brown who left here for a important position at Fontana Kaiser. Our 2nd was Dr Moore. Great Dr's, both. Had to unwillingly change Primary Care Dr this week. Dr Moore is out of the office until further notice. We got to pick our new Primary Care Dr from the list of available Drs. I'm 67 and have had Kaiser Permanente Insurance since I was 18. People always have negative things to say about Kaiser but, I don't think they have ever been a member or patient. I've had 3 children at Kaiser with wonderful care. I've had surgeries and all were done by great Drs. I'm now in the Senior Advantage program. COVID-19 has taken it's toll on everything we knew as life. Kaiser Rancho has still been great to get care. I can't say enough about Kaiser and the Rancho office. I will be a member until the end of my life. Kaiser, you're #1 with my family!

First time here, it looked very busy check in was quick and friendly.
The X ray Dept was Fast

My wife was told to show up early to her 930AM appointment in the maternity department, and has been waiting over 2 hours now to see the doctor. This is ridiculous, and totally disregarding of anyone else's time. COVID or not, handle your s*&^ Kaiser

Love the staff at this location. Pharmacy, management, phlebotomy, Vision Essentials, all terrific. Thank you Kaiser Rancho!

Kelly Keiko Martin Leung, DO has been extremely neglectful of my symptoms and dismissive of my concerns. She prescribes me medicine for chronic illnesses but refuses to do tests to make sure she is prescribing me the right thing.

Over 9 months I have experienced sever gastrointestinal issues with no relief which I have corresponded with her on numerous occasion. Instead of giving me an intestinal ultrasound, or maybe even and endoscopy, she gives me medicine that doesn’t help.

I had an non-COVID sore throat for over a month which I let her know about, she does nothing. I had to order my own throat culture test to see what’s going one. As my primary care physician, I have not felt seen, taken care of and I fear others under her care are experiencing the same thing.

I WILL report her to the Medical Board.

Easy check in, clean and friendly staff. I have one amazing dr, Khoabekyan Marine, she is the most sweetest lady, always listens to my concerns and gives max amount of her quality time. I had an appointment today with her, I am so fortunate to have her as my primary dr. Thank you Doc. And also I wanted to mention Amanda, nurse to help me with my vitals and check in.

Horrible company.doctor treated my issue like im the problem and didn't even let me speak the whole time we were on the phone.didn't ask me if i have any questions.gave me the same bs advice he gave me years ago which DIDN'T DO ANYTHING. WHAT AM I PAYING YOU FOR?

I always experience service excellence at this location, from Doctor's visit to pharmacy and lab. Outstanding personnel, clean, neat friendly! I'm happy!