Karen Barry-Ennis - State Farm Insurance Agent, Fresno CA

I am giving this Office a 5 star because they met all my expectations. If you need someone with professionalism and knows what they are doing then this is the office you need to go. They all are very friendly and make you feel comfortable and welcoming. They provide you with the right information for you to make a decision on your insurance and are honest when giving you advice. I recommend this office.

Very helpful! Since the whole COVID situation i was easily able to call and get the breakdown of their car insurance policies. The woman on the phone didnt rush me and made sure i knew the policy.

I went in to this office looking for life insurance information. As I walk in the office all the agents available were really friendly, their office is clean over all it’s a nice place, good and respectful employees.

The agent Marrissa is such a rude person, was just trying to get information on my policy and she was beating around the bush not answering my questions.when i asked to speak with somebody at a higher position she just hung up the phone. I called them again this time Alicia, the officer manager, picked up. I asked to speak with Karen Berry and she too was being rude. Nothing but rude agents here. Have never spoken to Karen herself.worst service i've ever gotten from anywhere.very unprofessional.

Haven't had an issue. Going on 5 years, prompt service everytime I go.

Two problems - she brought in an associate to do a commercial policy for us. That associate never provided us a copy of our policy. She wouldn't help us in any way, getting him to respond or provide the written policy. She just took her referral fee and ignored us. That could have been because of 'bad business practice' #2- Karen Barry'Ellis ordered business cards from our company and never paid for them. She used them and they were exactly what she ordered, but again kept her money and ignored us. State Farm may be a good company, but she as a person is very unprofessional. I would strongly recommend IF you contact her, you proceed with caution.