Katie Yount - State Farm Insurance Agent, Fair Oaks CA

Nikki at the office was so very helpful. She explained things that other agents didn't. Quick to answer my emails and questions. I really appreciated her professionalism and customer service. Looking forward to working with this State Farm office.

Ali was amazing in walking me through the whole process of getting my insurance Inforced right away.

I spoke with Ali and she was amazing super helpful got my insurance at a really good rate it was the cheapest option I found for my vehicle she made this process so easy and enjoyable I will definitely be sticking with them! Definitely recommend!

Katie is an amazing person who goes above and beyond for the community. She also has a great office staff and they’re easy to work with. We had a claim during the storms and their response was fast and top notch. 10/10

I had the pleasure of getting new auto insurance from a representative named Ali.
She was extremely helpful and professional in getting me a good rate on my car.
I'm very happy that I switched over. They had other services that I was not aware of. Life insurance and auto refinance.
I will definitely come back for those 2 services.
Thank you to Katie Yount and Ali for the excellent customer service provided to me today.

Emily has continued the tradition of excellent customer service we have received from the Katie Young State Farm Agency.

When we recently reported that I was rear-ended, Emily reached out right away to make sure the claim was filed on the policy of the party at fault. In addition, when questions arose throughout the claims process, Emily readily answered our questions and followed-up promptly on any items that required further research. When our claim seemed to stall, Emily got things moving and we received a call from the claims department within a couple of hours. Once the total loss claim was settled, Emily made sure that the policy on that vehicle was cancelled and we received a refund for the period time we could not drive the vehicle.

I can’t adequately express how much I appreciated Emily assistance during this stressful time. Thank you Emily!

Nikki helped me she did a amazing job breaking everything down for me to understand thank you so much Nikki

I’d like to thank and commend Nikki for her help today. With all the many thing’s involved in moving, Nikki made moving my insurance the easiest one so far. She is truly an asset. Thank you. Connie

Katie’s office is extremely proficient and always available to help us! Outstanding service!

Katie Yount and her staff are always helpful and informative. Whenever I call my questions are answered with courtesy and expediency. Their customer service is outstanding.

I stopped in to make a payment so I didn't have to go out to my agent. The staff was very helpful, and I was able to complete my transaction quickly.

Agency got involved in the claims process to assist with a hurdle we faced. Emily Nyquist specifically took care of business and helped resolve the issue. And every person we spoke to at the agency was helpful navigating us through the claim.

Nikki was super helpful and kind. She quickly gave me what i needed and was super informative for things I didn't even know I needed! (but not in the pushy way i've experienced before) She worked with me and my budget to give me the coverage I wanted and was very kind about it.

Had my first (and hopefully last) fender bender and Emily on Katie’s team walked me through everything. She was extremely responsive and helpful! I’m so thankful that I had Katie’s team to work with on this. It really put my mind at ease.

Had the best experience when calling this office. I called for a quote and Nikki was absolutely wonderful! She answered all my questions. She spent so much time going through everything and making sure it was the right fit for what I needed. She was able to get me better coverage (that was more tailored to me and my family’s lifestyle) for a great price. She even followed up, when she said she would (which trust me is rare these days) I am extremely happy with my whole experience! Wonderful customer service! Highly recommend this team!

I am getting ready to retire. I wanted to get rates for my car and house. I had, had the same company for years. State Farm was less $ and they reviewed my policy from top to bottom with me making sure I understood everything! I dealt with Darcie and she was a true pleasure to work with!

Nikki from Katie Yount’s State Farm Office was so helpful and sweet. Great customer service from her and it all was quick and easy! Thank you Nikki for your help!

We recently started shopping for a bundled policy, home and auto. We were so pleased with the customer service Nikki provided to us! She had a quote back the same day we inquired, and it was done professionally, and easy to understand. Happy to say we will enjoy having a fabulous insurance agent and team to work with…just down the street. Thank you Nikki, you represent State Farm very well!

The whole TEAM WAS VERY RESPONSIVE and ensured follow up was completed. This was a great experience!

I recently switched my homeowner's and car insurance to State Farm from Mercury and I'm very happy with the service I received from Katie and her team. They were super helpful and were available to answer my questions and concerns.