Kay Outlet, Ontario CA

I love going to this location. I always get the best service. Cindy has always makes me feel like family and go above and beyond to help me with my needs.

Joanna amazing helped out with everything great work lovely and nice helped out completely amazing service would recommend

My fiancé and I only came to Ontario Mills just to look at some different rings to see what we like. We went into Kay’s jewelers. It was our third store. We were greeted immediately by Audrey and she went into helping us right away almost as if she knew were coming. She was informative, patient, comforting, and most of all very friendly. The thing I liked the most about her is that she is no way pushy at all. Huge plus. My fiancé and I want the company to know that they hired the right person for the job. We walked out with our rings within an hour of walking in and we couldn’t be happier with the choices that we selected. Thank you, Audrey!

Rega was so kind and remembered us from a previous visit. She knew exactly what we wanted and provided fantastic customer service! Felt like we were being taken care of with authentic care and will continue to be for the lifetime of our purchase. Very helpful and not pushy in any way. Thank you!

Ms. Audrey was very helpful and friendly, helped me find exactly what I needed. Will definitely come back

Joanna was verrrry helpful and patient I give her 10 Stars for the best Sales Lady in Kay’s. She is an amazing person!

I came in and speak with Cindy and she explained to me very detail and great customer service.

Cindy was extremely helpful! Made a new mom and soon to be bride feel extremely comfortable and welcomed. Stayed in my price range while offering a variety of options.

Nayeli and Cindy were great! Picked up a repair it was fast & simple they were friendly and made small talk. Very informative and went over options if I ever wanted to upgrade my necklace (I’ve been having issues with it breaking a lot). Have dealt with Cindy many times before and she is always great!

Elizabeth and Rega were extremely nice to us.
Their patience and treatment showed us how much they genuinely care about making sure the consumer leaves happy and satisfied, we definitely did.
Everyone else, although I didn’t deal with them, were very respectful and kind to others.
We had an astounding experience.

Cindy was great, inspected my rings and found out my other wedding bands weren’t registered with Kay. She found them in her system and linked them to my account. Great service!