Kelly-Moore Paints, San Ramon CA

I was dropping off old paint and they will dispose of it for you - note: be a good citizen and do not throw away old paint in your household trash.

The guy that helped us could use some customer interaction lessons. He acted like our $1000 order was interrupting his day.

It's ok. Clean and organized. No one ever comes around to ask if you need help. A shout out ill do. You have to go find someone but that's ok. The store is not so big that it's hard to find someone.

Melissa helped me with my painting needs and went the extra mile, no hundred miles, in spending the time with me and finding the right match for me and in giving me advice as to how to best maximize my results. I left the store smiling and appreciative of just how much difference superior service makes. Why would I want to go anywhere else and why can't other stores learn from her example?

Although a long wait in line, having only 3 staff working in the afternoon, I had some very best experience with the staff's professional work today! I now have a quart of paint that is perfectly matched to my existing living room.

Today I went to KM in san Ramon I was helped by Melissa She was amazing The service was quick, friendly, efficient and knowledgeable with excellent customer service I am not a professional painter so she took the time to explain what I needed for my project. Also the product was excellent.
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Great paint, nice employees. But if you don't have time to waste. Don't go here. Not enough help, long lines. Spent over a hour here to get help.

I have been painting for 30 years and using kelly moore paint that long.so there are three stores in dublin area and this is only one open sundays.the line is 7 people long and takes up over a hour to get help all day.they cant even take phone calls.need to take this complaint to corporate