Ken's Auto Center, San Diego CA

Great place! Was being charged so much other places, walked in and gentlemen helped me out and gave me a fair price!
This place is great!

Mario was very helpful and even called me after I got my car back to ensure that everything was good with my car. I will say, though, that under previous management I had to go back several times to fix a problem that the mechanic caused in the first place. I initially brought my car in for preventative maintenance - for a valve adjustment. Everything was working just fine but the manager told me that my particular make/model needs a valve adjustment around 75K miles. My car had 80K miles at the time, so I decided to go ahead any pay for the valve adjustment, about $1000. But when I brought it home it developed an oil leak. I brought it back multiple times and still they did not fix it. Then I had surgery and was out for a few months. When I called back I spoke with the new manager, Mario, who assured me that if I brought it back again he would make sure it was taken care of properly. And he did! He let it sit for a few days with cardboard underneath and found no oil leak. I brought it home and let it sit for a week, running it almost every day, and sure enough there is no oil leak anymore. I really appreciate that they were finally able to make my car right and really, really appreciate that Mario called me to see if I had any issues. I hope that Ken and leadership can maintain quality mechanics and make sure that Mario is compensated for his very professional workmanship. Thank you Mario!

Note: This would have been a 5-star review if my car was completed properly the first time. Unfortunately, Ken did not ensure my car was right initially, or even several times after, and Ken, the owner, assured me that it would be right.

Where do I start! First off expectations of a auto shop was definitely exceeded, Mario the service tech took me in an hour early before they even opened up so I didn't have to wait, took me information down and schedule me in first thing, upon dropping off the vehicle the tech got a detailed description of the discrepancy I was having and even took in what I have already did troubleshooting wise, great work, only charged me for the labor from a chewed wire from a rodent, also applied a military discount! Go to Mario, he will take care of you!

I called to ask if they could help with a warning light that came on in my 2012 Toyota Sienna. So frankly, I was told what I could do without cost to me, and that didn't earn them any business.

I'm definitely coming in with any issues that do need more attention. I run a business too and would definitely interact with all in this way. Love their philosophy!

Very honest about what needed to be done and how much it would cost. I've always take my cars here. Highly recommend.

Ken's Auto center is where I take my cars to fix problems that other places (even dealerships) can't fix. They have been consistently professional, knowledgeable and effective at vehicle repair each and every time I've gone to them over the years.

Genuinely but pleasantly surprised to find a shop of this calibre. Every aspect was professional and polite. I was greeted in the office by the owner Ken and he created a custom work order based on the service items I wanted doing. They use excellent digital tools to beam an itemized quote directly to your phone for your approval.

Since the place was quiet Ken offered to get started right away and had my car turned around in under two hours. A complete report was sent to my phone with all the items I wanted checked off plus their standard inspection checklist. They even included photos of the brake inspection, with gauges to show precisely how much brake pad was left.

The shop had 100% of everything I needed in stock, including oil, filters and wiper blades. Fast, efficient, completely competent and entirely professional. Plus the music in the customer lounge absolutely rocked. Zero hesitation about going back here for future work.

Have never been yet only because I'm down south but a good buddy havey and everyone tells me this is the best place to go for car repair