Kern River Transitional Care

I absolutely love this place, Rns are very thorough & sweet. Cnas are amazing as well. (CALEB is great with my grandma) pt is great! (Grace) HANNAH IS SO SWEET AND AMAZING, Thank you Krtc

When my wife and I arrived at Kern River, she was unable walk, eat, or even sleep. Thanks to their great PT program, after about 5-8 days we started seeing amazing results! She was able to sleep, eat, and even walk again! The nursing staff have been very kind, patient, and have made us feel like family. The entire staff are truly second to none. The have been here for us 24/7 and we couldn't be more grateful!

My father was transferred here after having two strokes and he was doing better before he got here but the people here are so negligent and my father sat in his poop for hours before we came and saw him and they fed him so late his health dramatically declined in one day and now he is on the ventilator in the icu. Think twice! About where you send your family.

They do not tell the responsible party of patient what kind of tests are done to your loved ones while they are in there. I found out on the non Medicare bill everything that was done that I was never told or asked about. To top it off my loved one came home with bruises up and down both legs. The place looks nice but behind closed doors no one knows what really goes on until you get the non insurance bill of what your loved one's insurance had paid for.

They allowed my Mother to lose 38 lbs.from 126 to 88lbs. Said every day she ate 70 to 80 % of her food. Then wanted to transfer her out as non compliant. She recovered some of the weight she lost once we got her home about 12 lbs.they don’t care it’s a job and they will cover up when they are lacking on care.you must watch your family while they are there

I left four stars because I haven't seen the whole facility, and the other reviews left me scratching my head. That's because so far I'm happy with everything. My mom was having a really hard time with the hospitals. She's a fussy patient with a lot of anxiety. The hospitals left her in her own filth and made her miserable. When she got to Kern River they cleaned her, they feed her whenever she wants, don't withhold comfort medicine and will tend to her in the middle of the night. The other patients I saw were seemingly content, music playing, bingo, lots of light and green to look at with the landscaping outside being satisfactory. Lots of room to wander and a pretty warm and comfortable environment. Church services and ministers personality visiting the rooms. She likes her roommate and they get along well. She's the most comfortable, and clean and happy Ive seen her in 3 weeks. She doesn't feel alone and scared anymore. They've been very tentative to her and I have a huge sense of relief.

All the LVNs were missing and not on the floor while the CNAs left their residents unattended. As a CNA student, I had to do everything I could to assist and alleviate the anxiety of the residents. I noticed the CNAs didn't wash their hands regularly between residents rooms. One resident was left alone next to a Hoyer lift and the CNAs did not assist her until I answered her call light and approached them for help. The staff were hostile with my experience there and were not receptive to criticism from my classmates. I would be cautious if you're a prospective client and thinking of leaving a family member or resident in their care.

This building is very nice and beautiful on the outside, but once you step inside it is a whole different scenery. The CNA’s are truly bad, it saddens my heart to see the poor care that the residents are receiving. I can never imagine sending any of my family members there or even worst enemy of I had one.

If you have a family member here, please check on them. Please do not be fooled by the facilities’ new appearance and please do not be fooled by what the staff tell you. Though the initial atmosphere is welcoming- this quickly fades as you interact with both the staff and patients. There are three different wings- A, B, and C. My experience was in the B wing. B wing is where patients who need around the clock care are housed- many cannot feed themselves, are incontinent, and are immobile. Every patient here is red, rashy, and raw from sitting in their own excrements for many hours of the day. Basic patient requests are ignored (water, bathing, and teeth brushing which is almost non existent here). Basic nail care is also ignored (many patients have toenails so overgrown they are curving into their skin). They consider some patients non-verbal or unaware of their surroundings because they speak a different language and staff cannot understand them (or choose to not have the patience to do so). Staff is also nowhere to be found when they are needed- LVN/RN’s hide in the bathrooms and break rooms, and the CNA’s are clueless as to what their job expectations are.