Khanna Vision Institute, Westlake Village CA

I had a few issues with my appointment and contact lens ordering experience. I thought that the equipment was smudgy and the staff did not totally listen to my preferences and concerns, but I got the prescription I needed.

A few months later, I had a problem with ordering my contacts. The staff did not respond to me on the portal, but Martha from the Oxnard location called me after I left a bad review.
Martha was very nice, receptive, and helpful to me, which made my overall experience with Khanna Vision much better.

Overall, I feel that my issues were resolved but I think I will look for another optometrist next time.
I would only recommend choosing Khanna Vision if it is the closest, most economical, and most schedule-friendly option for you. If it is your first time getting glasses or contacts, you should go somewhere else.

If you choose Khanna Vision and you find yourself dissatisfied with your experience, they will reach out and make it right, but you might have to make a review to get their attention.

I had the PIE surgery 3 years ago and my vision still 20/20 or better, this has made a big difference in the quality of my life and my profession, I’d brought my niece in as well and she had laser surgery, she has healthy vision now, and happier, this is one of the best decisions in my life finding Dr Khanna and his team, thank you and eternity!

Great customer service! The staff has a great attitude. Also I’m in the military and the doctor took very good care of me. So professional, I recommend this place to anyone especially military or military vets! Amazing!