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Kretz Mark a DDS, San Diego CA

Address 1775 Locust St, San Diego, CA, United States
Phone +1 619-222-0531
Website www.markkretzdds.com
Categories Dentist
Rating 4.8 19 reviews
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Kretz Mark a DDS reviews

19
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Carlos
January 04, 2024 8:14 am

I will said one of the best I have experienced they were Pleasant and professional from walking through the front door. Great integration of technology into the booking and patient care processes. Experienced hygienist provided excellent tips and a great cleaning. I appreciate the pleasant and professional care and I highly recommend!

Ricardo
December 20, 2023 6:22 am

Came to get my teeth cleaned and to schedule my appointment for next year. I’ve been coming to Dr Kretz for years now. He was highly recommended by a gym buddy back in the day. I’ve tried other dentist offices but I prefer it here. The staff has a family vibe and you can tell they all enjoy working together. The prices are reasonable compared to others but the service is what’s stands out. Dr Kretz is nice and funny but you can tell he remembers all his clients even if he only probably sees them once or twice per year. Great service, hands down.

Michael
December 10, 2023 5:02 am

Dr. Kretz and his staff are fantastic! Had an emergency and they were able to fit me in and get it taken care of!
Sarah is amazing and the way the staff works together is truly remarkable and credit to Dr. Kretz and the team.

Blake
November 10, 2023 5:52 am

A truly pathetic excuse for a dental practice. I recently switched dental insurance carriers after my retirement from the Navy and with four other members of my family already established at Dr. Mark Kretz's practice it seemed a logical progression to go there too. I booked an appointment for a cleaning and when I arrived the hygienist, Pam, told me I needed dental X-rays. Having recent exposure to high level radiation I declined the X-rays. Pam insisted that they were necessary and that I couldn't become a new patient without them. I declined and asked what we might do to proceed with my cleaning and was told in no uncertain terms that unless I agreed to get X-rays I could not have my teeth cleaned. Who is the customer? At Dr. Mark Kretz's office it is not you and me. Pam's condescending attitude is hard to over state. She is a walking liability who should not be customer facing. I would not trust Pam to take out my garbage, much less put a dental instrument in my mouth. Presumably though, she is just parroting Dr. Mark Kretz's policy so I can't entirely blame just her, though it was apparent she took delight in sending me away. The office manager, Veronica, was empathetic, sincere and a delightful lady. She deserves a raise for trying to work things out. Thanks for trying ma'am.

Sara
October 26, 2023 11:57 pm

Outstanding experience. Pleasant and professional from walking through the front door. Great integration of technology into the booking and patient care processes. Experienced hygienist provided excellent tips and a great cleaning. I appreciate the pleasant and professional care and I highly recommend!

Natali
October 24, 2023 4:28 am

So kind! Absolutely inviting and helpful. They answer all questions you have. Never loved a dentist office more, 11/10

Martha
October 18, 2023 11:15 am

Best dentist in San Diego! The entire staff is friendly and knowledgeable. They are a great team. My entire family and their families go there. Highly recommend!

Sandy
October 18, 2023 8:52 am

The staff is always friendly and professional! I always feel like I am listened to and well cared for!

Lauren
October 16, 2023 3:59 am

Been with the Dr Kretz office for over 20 wonderful years. Dental work stellar. The best most friendly staff! Never imagine going to another dentist. All thumbs up!

AVB
October 11, 2023 4:43 pm

My wife and I have been a very long time patients of Dr. Kretz and we have always been happy with the services we received throughout the years. We also appreciate the kindness and welcoming attitude of all his staff. Thank you so much!

Lyric
October 09, 2023 12:27 am

They treat me so well, and they have helped with my TMJ and my teeth and gums are healthier.the staff is friendly and loving and the front desk staff are sweethearts and professional at the same time.

Maria
October 07, 2023 6:55 am

Shanda is the best on every level and I appreciate her for her dedicated work at your dental office!
See you in 6 months!

Lucas
October 04, 2023 8:56 pm

My hygienist is the best! Great experience every time I go. I have been to multiple dentists over the years, Dr. Kretz's office is definitely the best.

Jeannie
October 03, 2023 1:01 pm

The hygienist Chanda and Dr Kretz are both great. My dentist retired and I was lucky to find this group

Teri
September 30, 2023 5:49 pm

Trust me when I say, best Dental Hygienist Team in the San Diego! Pam is absolutely perfect - you won't find anybody more professional that such extreme pride in a job well done. Thank you, Pam!

Bob
September 20, 2023 7:32 am

Mark and his team are very friendly, efficient and, as necessary, quite innovative. They are very astute, and their attention to detail ensures good dental health.

Becca
September 18, 2023 9:45 pm

I hadn't been to the dentist in almost two years and was really nervous but it was a really great experience. Everyone here was kind, courteous and professional. I always hate getting X-rays and they worked very quickly to make sure it took the least amount of time possible. Very happy to have found a new dentist I can trust!

Eunice
September 14, 2023 12:57 pm

Pam is an amazing hygienist! Am so blessed she had an opening for me. Thank you to whoever changed their day and time of appointment.
I have a difficult work schedule and feel fortunate Pam had an opening. She is definitely an asset to Dr Kretz whom I admire and adore Blessings to all the great staff, Veronica and Laura see you in Dec.

Madeline
September 14, 2023 4:38 am

Went in the other day after not going for about a year to two. I asked for Adrian and he did a fantastic job, as usual. Met a new doctor too, and she was great. She let me know what she was going to do, introduced herself, and talked to me all the while showing me the differences between my teeth from the previous X-Rays to this years. Didn’t hurt too bad, and when it did it was my fault as I need to be more attentive with my brushing. 11/10 Would Recommend.

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