La Cochinita, Chula Vista CA

Good food bad customer service like always if anyone has an idea we're I can set a complaint please let me know

Bad customer service, they refused to modify my order just as I payed.
Cook just told me, next time … didn’t even made contact with me.

I've known this franchise since the late 80's on Mexico. The taste and quality OS the same. It's a restaurant with a fusion between Japanese and southeast Mexican cuisine.

This place was hit hard by the pandemic and was closed for a while. They now have opened with a limited menu, but still have very flavourful food. The cook is very nice and even if he is busy, he takes the time to greet everyone.

It should state on line that if you get there by 830 the cook will not take care of you because its already to late and they close at 9!
Terrible customer service. Came from far and was looking forward to take out. So closing time is not at 9!

Very bad customer service 45 minutes waiting. I believe that if you have connections with cook is easier because people order the same order their food was ready before my. How ever for is good.

Nothing urks me more than inaccurate information. The establishment is responsible for updating their own information on Google. I drove 20 miles to make it on time as Google says they close at 7pm on Sundays. Get here at 6: 15pm to find a hand written set of hours on their doors. "Sundays 12pm - 6pm" Very disappointed. Yes, I could have and should have called ahead. Wishful thinking was not on my side this time.

I called around 5: 30 and they didn’t answer I thought it was closed but I went there and it was open 6pm so I told him what I wanted and he told me that he was going to ask the chef
and he said that he didn’t have no more and it was 6pm but it seems that he didn’t want to cook no more

Sheeeeeshhh! This place has amazing, simple and delicious plates at a reasonable price. You really can’t go wrong if you’re hungry and want great food. Give them a try, before the word gets out and they get super busy. I believe they recently reopened up again so I was a happy a local business was brought back to life. Enjoy!

Food was always great at this placeand I miss it, Anyway I definitely recommend the chicken teriyaki if you ever go there!

One of my main places to grab something to eat.good location, well kept, and awesome service. Keep it up!

Food is great but the service could not be worse. Sat there for 45 minutes staring at nearly 25 lbs of already grilled chicken yet had to wait 45 minutes to get my order. Cook on shift appeared to only have the capacity to go to the back and bring out a single plate instead of a stack, he did this 5 times and each time he spent 2-3 minutes out back. I've worked in many restaurants and clearly this could be improved. Said thank you before leaving and cook rolled his eyes, unbelievable. LAST TIME WE EAT HERE

I ordered at 5: 40 p.m by phone and they said to wait an hour and I waited for two hours. Then my friend calls me to tell me that they canceled our order. And they were gonna start a new order for us but they never did it.