La Jolla Village Smiles Dentistry and Implants

Went in for regular cleaning. Since new ownership took over dentists feel more like used car salesmen and are constantly trying to upsell you and get you to do expensive procedures you may not need. I didn’t get the cleaning bc they examined me and determined I needed multiple crowns. Also cleaning recommended with lasers. Out of pocket cost >3K despite the fact I have excellent dental insurance. Rushed in a finance person to go over payment for unnecessary procedures. Pushed in office crowns (+$950) instead of ones made in a lab and tried to convince me I would need a root canal (+$500). Second time i have gone in for a cleaning but left without getting one after spending an hour with their finance people to discuss ridiculous costs of unnecessary procedures. Their costs are significantly more than other offices. Terrible experience. Will not be back.

I recently had a wonderful experience at La Julia Valley Smiles Dentist. From the moment I walked in, I was greeted by friendly and welcoming staff who made me feel comfortable. The clinic's modern and clean atmosphere helped ease any dental anxiety I had.

Dr. Hedo and the dental hygienist were incredibly knowledgeable and skilled. They took the time to explain each step of the process, ensuring I understood the treatment options. Throughout the appointment, their attention to detail and gentle approach made me feel at ease.

La Julia Valley Smiles Dentist is equipped with state-of-the-art technology, reflecting their commitment to providing top-notch dental care. The clinic maintains strict sterilization protocols, ensuring patient safety.

What impressed me the most was the exceptional customer service. The staff went above and beyond to address my concerns and answer my questions. Their genuine commitment to patient-centered care was evident throughout the entire visit.

I am extremely satisfied with the results of my dental treatment at La Julia Valley Smiles Dentist. They not only met but exceeded my expectations. I highly recommend this dental practice to anyone seeking outstanding dental care in a warm and welcoming environment.

Samantha is so amazing! Favorite hygienist I’ve ever been to. So kind and helpful I definitely will be scheduling with her from now on!

ZERO STARS! Don’t go here. Read the bad reviews. I had a horrible experience here. The dentist lacerated my mouth with an electric sander (I went to Urgent Care afterward) and an Endodontist’s assistant chipped my front tooth! I had to go back to have it filled in and the comment he made was: “I’ll have to slap her hand”, as he laughed. Not funny at all. Now my front tooth looks awful. The wait time in the dental chair lasted almost 1 hr twice. Don’t ask the manager too many questions about the costs. She doesn’t like that. Condescending and arrogant she is and another dentist there who lacerated my mouth was awful. Also the temp crown they made was too high and I was biting my cheek because of it. When I had to go back approx the THIRD time to have it shaved Alicia, mgr gave me a hard time as well as the female dentist threatening to charge me for that. Unbelievable. The other crown looks awful and is too short. Awful. I’ve never been afraid of going to the dentist but after this experience I was left traumatized. I wouldn’t wish this experience on anyone. There are plenty of dentists out there who care about their patients. Not this group.
Avoid this place like the plague!

*** AWFUL EXPERIENCE
The office now has a completely new staff and not as warm and friendly as before. Husband only needed teeth cleaning for surgery clearance but then Dr Hedo insisted on laser cleaning- he said no and then all of a sudden he needed TWO crowns! The tray was very dirty looking and She broke one of the crowns so he had to wait an additional hour in the chair (by then the numbing wore off so he had to have another novacaine shot!) She was obviously triple booked as he was there from 10: 30 am- 3: 30 pm and nobody was pleasant or apologetic.
We will NEVER GO BACK! My husband says his teeth still hurt as she was very aggressive with her work. *** Be careful as they will try to upsell you to pay for their new in house crown making machine! VERY DISAPPOINTED -

I don't usually leave reviews, but I've had such an awful experience dealing with this office that I feel that it's warranted. The front office is unresponsive, any question you ask they say they will call you back with someone who can help and they never do. They'll tell you inaccurate information about what services are covered by insurance and then send you an exorbitant bill. Then, when you fight with insurance, get the service covered, send the EOB to the office, they won't actually process it and instead send you to collections. It has taken me almost 5 months to deal with a claim because this office is unprofessional and unresponsive.

I recently had the pleasure of visiting Dr. Lee at her dental office, and I must say, I am truly impressed with the level of care and professionalism that she brings to her practice. As someone who has had their fair share of dental appointments, it's not often that I leave the dentist's chair with such a positive feeling. However, Dr. Lee managed to do just that.

I am from LasVegas Nevada and I was visiting my niece in LaJolla, and I had a toothache. My niece suggested this dentist. They got me right in. I had to have my tooth removed. They did a great job. I feel much better. All the staff was very friendly and helpful.

I have to say the quality of my dentist visits are always perfect. From the moment you walk in, you are promptly assisted and things can go quicker if you do the e-check in process.
The staff is genuine and friendly, and I feel as if I am seeing family when I go back for work or routine cleanings.
Since deciding to come here for treatments I can say that everyone working makes sure that every step of each visit is comfortable. I have had no complaints or concerns and my partner and I will be lifelong customers!

Bonus points for being able to download an app, view upcoming appointments, add things to your calendar, and look at after visit reports from my dentist.

Dr. Hedo is the best. She even helped me deal with issues resulting from my previous out-of-state dentist after I moved here.

Not only was the dentist but also the staff was amazing and provided quick service and great care. If you are looking for your next local dentist this is the one! They go above and beyond for the patients.

The pricing at this office is outrageous and the administrative staff is unprofessional and unfriendly. The two administrative assistants talked poorly about another staff member (presumably a hygienist), outwardly mocking her as I waited in the office. The dentist prescribes unnecessary procedures in order to up-charge clients and avoid insurance covered routine cleanings. I was charged almost $1,000 to fix a cavity (with dental insurance). They also attempted to convince me that I needed other very expensive procedures (laser cleaning) rather than a routine cleaning. I am in my 20s, have good oral health, and no pain or bleeding when flossing. I paid for their recommended teeth cleaning (as opposed to a routine teeth cleaning which is covered by insurance) and it was extremely cursory and took only 10 minutes. Please be cautious of their attempts to avoid insurance covered cleanings and charge for unnecessary and highly expensive procedures.

PLEASE AVOID AT ALL COSTS. SHADY BILLING PRACTICES. THEY BILLED MY INSURANCE ~$6K FOR A ROUTINE CLEANING.

Service and quality of the care was great, but these dentists are scammers. They will severely overbill your insurance and you'll be stuck with a high out of pocket cost. They will attempt to strongly upsell you on services you may or may not need, some of which might not be covered by insurance.

For a routine cleaning, I paid $350 out of pocket (with insurance) and they still want an additional $110 more from me, which is insane. Their phone number is also hard to reach. I've been on hold for 30 minutes for someone to pick up and tell me the billing person is gone for the day.

FIND A DIFFERENT DENTIST IF YOU ARE CONSIDERING THEM!

PLEASE AVOID AT ALL COSTS. THEY BILLED MY INSURANCE $6K FOR A ROUTINE CLEANING.

Service and quality of the care was great, but these dentists are scammers. They will severely overbill your insurance and you'll be stuck with a high out of pocket cost. They will attempt to strongly upsell you on services you may or may not need, some of which might not be covered by insurance.

For a routine cleaning, I paid $350 out of pocket (with insurance) and they still want an additional $110 more from me, which is insane. Their phone number is also hard to reach. I've been on hold for 30 minutes for someone to pick up and tell me the billing person is gone for the day.

FIND A DIFFERENT DENTIST IF YOU ARE CONSIDERING THEM.

Edit: Look at the reviews on Yelp, as they're more indicative of what you may encounter than the reviews here on Google.