LA Tile and Stone, Los Angeles CA
Address | 2201 N Figueroa St, Los Angeles, CA | ||||||||||||||
Phone | (323) 223-3364 | ||||||||||||||
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Categories | Tile Store | ||||||||||||||
Rating | 4 7 reviews | ||||||||||||||
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LA Tile and Stone reviews
7It’s Simply the Best, Quality, Price, Service, Very down to earth People, they truly love what they do, So it’s always a Great experience with them, The Service is Really appropriated, because they are Invested in your Project, Patient until it’s exactly what you Want
I Bought 7boxes of expensive ceramic tiles. (about 500 tiles). 60 were damaged (chipped or cracked or broken). After the job was finished, I took back the bad tiles… no return because it was a “special order “. The quality of these tiles and the packaging was terrible.
As a tile contractor I will never shop here again or recommend this store to my customers. High prices slow quality.is a bad combination.
See photos of representatives sampling
Very positive people in the shop, chose something for my kitchen and had them install it too.
I’m surprised to read the positive comments below since I didn’t have the same experience as them. Since I first placed an order with LA Tile, there have been so many miscommunications and delays on my order. The ladies there seem like they don’t know what they’re doing. They had to put me on hold several times every time I called to follow up, sometimes my call was disconnected while on hold. After going back and forth multiple times, I asked if our entire order will be delivered on the day they promised and they said yes; immediately after they charged the payment, they said “so everything will be delivered except for one of the tiles”. I have been patient and understanding as much as possible, however we needed these tiles by a deadline and really relied on the date they promised it would arrive. If they would have communicated to me before charging us, I would have looked elsewhere for the tiles.
Unfortunately, because of their customer service, lack of communication and unprofessionalism, I will not be contacting them for future orders.
These reps that serve the counter are so "on top of it". They listen to what you say, understand what you want, know exactly what to advise. All of the girls are sharp, quick and knowledgeable. The inventory is everything that is new and the prices are great!
Like to get my materials from this place, one can get a wide variety of tiles and stones from this place