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LabCorp, Downey CA

Address 11411 Brookshire Ave #408, Downey, CA
Phone (562) 862-3941
Hours
Tuesday7:30am-11:00am, 12:00pm-3:30pm
Wednesday7:30am-11:00am, 12:00pm-3:30pm
Thursday7:30am-11:00am, 12:00pm-3:30pm
Friday7:30am-11:00am, 12:00pm-3:30pm
Saturday8:00am-12:00pm
Website locations.labcorp.com/ca/downey/21750
Categories Medical Laboratory, Blood Testing Service, Diagnostic Center, Drug Testing Service, Paternity Testing Service
Rating 2.1 18 reviews
Nearest branches
Labcorp — 1703 Termino Ave # 102, Long Beach, CA, United States
LabCorp — 1019 W La Palma Ave Ste C, Anaheim, CA, United States
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Labcorp — 20911 Earl St # 250, Torrance, CA
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Medical Laboratory LabCorp reviews

18
Sort by: date highest rated lowest rated most helpful
Gined
November 06, 2020 12:51 pm

The girl in the blue suit and glasses behaved very badly, the attention to the public, the other nurses who are in the counter very contemptuous and with a very bad body language, they mistreated me and my daughter. It was 7: 30 am and they entered the office and the people outside lined up and they never came out to say that they could come in. I had to come in and tell them if we could already enter, terrible attrition, terrible staff.

William
August 14, 2020 10:05 am

Best LabCorp Ever. Walked In with No Appointment. The Asian Receptionist was Awesome. She walked me thru the Sign In Process & was out of there in less than 30 minutes. How Cool is that? ️

Scott
July 27, 2020 3:38 am

Zero stars isn’t an option so had to go with one. Pregnant wife in a full waiting room with no social distancing. People obviously sick and coughing in the room with no social distancing. Staff does nothing. This place should be shut down. Unprofessional, unsafe “medical” staff and facility. Are they actually scheduling COVID testing alongside pregnancy glucose testing? Anything for a $ I guess.

leopoldo
May 23, 2020 9:18 am

Went in to get some blood work done and spent no less than an hour there.
Signing in was easy enough via the computer kiosk although, I had to go over some things with the receptionist. For younger tech inclined people it's a great easy system but, it could lead to trouble for the elderly crowd. No appointment needed and I just walked in an waited for a bit and boom it was over. Who ever drew my blood was a pro through and through because I barely felt it. I went early in the morning and there was only a couple people in front of me /

Michael
December 08, 2019 8:44 pm

Fasted all day for my lab work show up at 12: 45pm and I am told there internet was down and they were not accepting credit cards. Unfortunately they are closed from 1-2 for lunch. The receptionist was rude and uncaring!

LISA
July 28, 2019 12:15 pm

Horrible customer service not enough employees to accommodate the volume of patients. It's true the area you go to the better the service I have no problem at the Torrance location. I have a very disappointing experience. SANAANAH B THE PHLEBOMIST WAS ASSUME.

Eliana
July 17, 2019 6:22 pm

Hispanic receptionist has no people skills. People are rude and have an attitude in general. Horrible customer service. This place needs to hire new educated people with people skills.

Missy
June 30, 2019 9:56 am

If ur black don't come here the ppl r purely rude to you & your children.pact slow ads service. Rude ads service. I prefer quest they treat their customer's better an their act like they exist. Not here wait to everyone who comes in is an 130min. Disappointing I been waiting for almost 2hrs for my kids blood test to be taken. I hate hate hate hate hate this office. Rude as fucC. The worst part WHERE IS UR STAFF.do ur job stop talking. ATNeed to FIRE EVERYONE AND START OVER. If u dnt speak Spanish u dnt get help I'm black they talked around me when no walked to the front desk

Joey
May 21, 2019 2:03 am

There supposed to be open at 7: 00 Am. No one opened the door until 7: 30. No apologies or nothing!

Satish
May 12, 2019 5:02 pm

Waited for more than an hour to drop off specimens. It only took 10 seconds for rep to collect the specimens. For drop-off there can be separate queue.

Raquel
February 01, 2019 3:31 am

That star is too much. I am all about technology but, this new high tech system is horrible. Not only is it located in the worse location in the building but, when this elderly man asked for help the receptionist replied with "All you need to know is how to read". Horrible! Seems every 2 mins someone from the back has to come out and help an elderly person, taking them away from there work. Nothing like good old fashion customer service. You definitely won't find that here. THEY SHOULD REPLACE THE FRONT RUDE RECEPTIONIST WITH A HIGH TECH DEVICE THAT LIFELESS MACHINE WOULD BE NICER TO HUMAN BEINGS.

Chris
January 27, 2019 8:43 am

Extremely slow service here with or without an appointment, the people they have to help you are okay but again just overall slow to get you

Cindy
January 27, 2019 7:57 am

Need more polite people! Help in check in! More peope in the back to take care of draws, not two people to take care of front and back office no wonder they are unhappy working! Office space needs a cleaner upgrade! First time here in Downey office! Not again! Lab corp get it together!

Guadalupe
November 09, 2018 10:08 pm

Long ridiculous waiting time for a quick test. Appt not always available therefore you are force to walk in. To top it off, poor customer service

Yvonne
August 13, 2018 3:18 pm

Bad bad customer service. Saturday’s are by appt only. My doctors flyer nor the internet indicate that particular info. They had no patients and they still refuse to draw blood. Lab Corp you need to update ur doctors and your website.

D.A.
March 17, 2018 1:40 am

Not horrible. Could have been way worse. Most employees are bilingual. They seem mildly competent. Pretty fast service on a Tues.morn.

Eva
February 04, 2018 11:29 pm

Great staff went above and beyond to help even though I wasn't fully prepared. Thank You LabCorp!

Angel
February 04, 2018 10:04 am

The wait is minimal if you make an appointment, the staff is friendly and this location is convenient to the area.

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