Laidlaw's Harley-Davidson, Baldwin Park CA

Laidlaw Harley Davidson is a wonderfully clean and organized store with an exceptional selection of Harleys and merchandise. My family and I went there after Thanksgiving and were able to purchase so many souvenirs not only because there was a wide variety of items, but the merchandise was impeccably organized, clean and not overshopped…like most stores are on Black Friday. Salina, in particular, was extremely kind and patient with me when we wanted to purchase a jacket after we already returned to Chicago. She was quick with her communication, professional and made sure all of our questions were answered. I would definitely recommend this location for all of your Harley needs. Great selection, and amazing staff! Will definitely visit again!

Absolute amazing experience… staff is welcoming, knowledgeable, professional, and friendly. Really make you feel like part of the community/family.

Thank you all so much…!

Great HD dealer to buy your Harley many options of custom and stock Harleydavidson I wish I could have them all.

Awesome customer service from all motor clothes girls! They made my experience so wonderful.thank you Juliana, Victoria, Roxy, Salina, Teresa and Lisa!:)

My husband had been wanting to go to this dealership for years because he loved seeing all of the builds they do online. I decided to include a trip to the dealership as part of his pre-deployment birthday celebration, so I drove the 1.5 hours to the dealership. We were then verbally harassed by another customer because my husband accidentally sat on a sold bike (you couldn’t see the sold tag because it was tucked behind the fairing.). My husband got off of it as soon as I saw the sold tag. This customer chased after us and started griping us out. Staff was familiar with the customer and I believe he was asked to leave, but the whole incident could have been avoided if the bike had been more clearly marked like we’ve seen at other dealerships. This completely ruined the mood of the day and really disappointed my husband after he’d been so excited to come out there.

*****Update this is now my go to Harley dealership the parts counter is on point and will most likely be my next purchase store for a new bike.

Went to look at a Harley street bob a few weeks ago and the sales man said he didnt have time for me I went to riverside Harley davidson instead 2 stars for cleanliness

I bumped up the rating cause the owner reached out to me to apologize. At the time I was really upset this place probably is amazing and I was probably not sending the hey I'm gonna buy vibe to the salesman I just wanted to make sure It was right for me.

Almost got me this Night Train!
ALMOST!
Superb sales people and crew.
Juliana and Brandon, Top notch employees!

I finally found the helmet I wanted at this store, they had it in stock, the lady was friendly and gave a holiday gift

Laidlaw HD is "the" Harley-Davidson store to go to in LA. 3 generation have run a clean and ethical dealership. Matt Laidlaw continues the tradition making friends out of customers one sale at a time.

Never additional dealer fees or setup charge for their new bikes. Just MSRP! I can only think of three other dealers nationwide that are this ethical on there selling tactics and business model.

I cannot recommend them enough! Plus go watch Matt Laidlaw's YouTube channel for some of the best Harley content on YT!

Went in looking to buy a specific hat. Was told only available if you buy a bike. Sorry, already riding a 2022 Road Glide. Got to meet Matt from all the great videos on YouTube. Overall a cool visit. I will be back.

Gr8 selections of motorcycles prices negotiable. Go In and check them out. Parts may not be on hand, but can be ordered.

I've been to several HD Dealerships in California. There are other HD Dealerships I live closer to, but I decided to try Laidlaw's for the first time last week to have an RWD monoshock installed on my FXLRS. My experience at the Service Center was phenomenal so I came back this weekend for a 10k service and new tires installed front and rear. Again, phenomenal. If you watch Laidlaw's on YouTube, you'll see the bikes they work on and choose to film are extremely high-quality in terms of performance and aesthetics. I've learned that they treat ALL of their client's bikes with the same care and detail. I admit I've watched their videos, came into their dealership and get a little star-struck. I've met the family members who run the place and the employees that star on their videos who are real-life riders as well. All departments are equally satisfying in terms of customer service and quality products from Clothes, Parts, Sales, Service, and just the atmosphere in general.ethical, helpful, and able to connect on a human level.the place itself is neat and organized like a professional place of business should be. These folks really live up to the Harley Davidson brand and name. Big shout out and thank you to Steve in Service for taking care of me and my bike, and thank you everyone in the dealership for taking care of my wife and daughter. We feel like we're at home when we're at Laidlaw's. I don't know if it's LA's oldest dealership, now that I think of it, I think they are the largest HD dealership I've ever visited in LA.one thing I DO know is they're definitely the finest!

I can’t emphasize enough, the outstanding customer service I experienced buying my low rider ST from Laidlaws. The whole team was amazing and friendly, including Dave, Matt, Kelly, and Nick. You guys provide a great dealer experience and you’ve definitely made me a life long Laidlaws customer. Dave, thank you for being so helpful and friendly, your customer service is next level. Matt and Nick, you guys do an amazing job on YouTube and it’s because of you I chose Laidlaws. To anyone considering Laidlaws, just do it!

Laidlaw Harley Davidson in Baldwin park is the cleanest most organized store with always a huge inventory to choose from. The employees are so friendly and welcoming, Especially our favorite employee Teresa! Love her! Always helpful, so sweet and friendly, thank you Teresa for always taking good care of us

Mickey got the bike and numbers that worked for us i followed through and couldn't be happier! Laidlaw's Harley-Davidson!

Took a front and rear tire to Laidlaw to simply have the rubbers removed and reinstalled on some chrome rims. I was led to believe it would only be a day, maybe less. 4 days later and they still coukd not give me a firm day. At a cost of $160. I retrieved my wheels and tires and took them to Cycle Rider in Pomona, they did it in 1 hour for a total of $80. Laidlaw was horrible at expectations expectations. They didn't even blink let alone apologize for wasting my time and gas. Horrible, just horrible. I try to support Harley, but Laidlaw makes it hard.would wold