Lakeview Village Apartments, Spring Valley CA

The location looks nice, but unfortunately there is a disconnect between the onsite leasing office and central office. Making an appointment for a tour and no one showing up, during your scheduled business hours, is very unprofessional. Sunday 10-5?

Only downsides to living here was how loud Sweetwater Springs Blvd is if you’re in any of the 1 bedrooms. All day and all night it sounds like a raceway, when I viewed the apartment during the day it wasn’t a big deal. Once we moved in, we couldn’t leave our windows open without hearing cars all night long.
And the second downside, our apartment had a spider problem, I was bit three times over a short span of 2 months and would find them crawling on the shower walls, in the kitchen and in our bedroom. We tried to keep everything closed and make sure there was no openings but somehow spiders still kept coming in. When we moved out we had 3 spider/insect traps that had at least 5-10 dead spiders on them (that was only within 2 months of placing the traps)
Aside from that management was easy to work with and pleasant anytime we had to talk with them. The noise is not something management can do anything about if they wanted which we understand completely! But there could be better maintenance of the outside of the apartments as well as the landscaping covered in spider webs.

Rosie at the office was always friendly and professional. Whenever I had a problem that needed attention (such as broken oven door or unhinged cabinet door), I would call Rosie and the problem would be taken care of in a timely manner. However, whenever I sent an email to the general Lakeview Village Mgmt.email, I never received a response or followup. For example, when I complained about landscapers leaving cut grass on the sidewalk and piled on the mowed lawn, and sent photos so they could see how badly the area looked, I never received a response.

Maria, Rosie, and Paula have been such a great help with assisting us in our brand new home. Even though we have had a rough start, they all have been amazing. Thank you guys

Paula went over and beyond and was just very friendly in assisting with minor repairs. Would give 6 stars if I could

Rosie and Adrian, as always provide outstanding customer and maintenance service. They really show care when making sure that everything is handled promptly and professionally. I love their service.

My family and I went into the leasing office today to view the apartment complex and Rosie was so amazing! She went above and beyond to show us around and give additional info to us. Very helpful and attentive to what we were looking for in an apartment. We greatly appreciated her service. Customer service goes such a long way, thank you Rosie!

It’s a joke. The old property manager was so much better. Since we have had this new guy, we haven’t had propane in the grills by the pool. The hot tub at the second pool farthest from office is a hit an miss on having water. Nonetheless there’s no lighting so once it gets dark your outta luck for seeing in the hot tub. Hard to use the pool when its constantly got stuff in it. The yard workers start as soon as the birds start chirping so don’t plan on sleeping in. They will get right up a close to your window with the loud machines. It’s really over rated here. They ask 2,500 but can’t keep up on their on amenities now. It’s really sad. I liked the older management

This was the worst rental experience we have ever had. Please read the other reviews before you rent here, we wish we had. While it may look beautiful and management will do a good job selling it, if you plan to sleep or work from home look anywhere else.

Want to hear every word your neighbors say?
Well, due to the lack of insulation you can hear every word your neighbors say during normal volume conversations.

Don't like to sleep at night?
With the amount of domestic disputes & violence you wont get any! The lack of insulation it will make them sound like they are in your apartment. Even when it takes place across the street. Plus people will blast the base so loud it will literally vibrate your walls and everything inside your apartment.

Think management will assist you with any of this?
Nope! They will tape a paper flyer to your door about being quiet and call it day. I had to call them and visit them in office multiple times to get them to just do that.

Charged us $600 after using our entire deposit for “carpet replacement”. Carpets were already replaced while we lived there due to damage from a poorly repaired A/C unit a month before we moved out. Insanely high energy bills due to poor insulation and cheap windows. 90% of the gym equipment is broken with no planned repairs. Avoid renting here.

I just wanted to say that in the time that I’ve been a resident at Lakeview Village Apartments I have had very few problems and the time that I did I can say with a great reference for the maintenance staff, they were always professional took care of the problem with in a reasonable amount of time