Lancaster Tire & Auto Care

I stop by here and brought two vehicles. The 1st vehicle (Ford) is experiencing transmission problem. They did a diagnostic and she said she couldn't find the problem. Before I left the car for diagnostic, my husband told her multiple times to run the car on the 14th freeway to get the car to go into Limp Mode but she decline, later that day we went to pick up the Ford, we drove it to the valley and the car goes into Limp mode. The 2nd vehicle (Hyundai) and she said it needs to be taken to auto body shop. All they did was look around the car, didn't even bother to take the car in the garage to look thoroughly. Her response was "no, you have frame damage, you have broken axle, strut, control arm, etc. After taking the Hyundai to get 2nd opinion come to realize was just the strut & the control arm. In the end we feel fortunate that Hyundai doesn't have frame damage or problems with the axle. I'm getting my repairs done AV Auto Care for a great price. I don't recommend this place.

Wouldn’t mount my own STOCK sized 205/55r16 onto STOCK Elantra SE wheels. Like why? I was even gonna bring the wheels in off the vehicle.

I'm at Lancaster tire and Auto is the best car repair place in Lancaster take it from George Harris very good place come here thank you that's a good one

This is going to be my go to auto place for all my needs. Athena and her father went above and beyond in customer service. I came to them by accident, as my car decided it didn’t want to speed up anymore than 10 mph. Thank God they were only 1 minute away from when I noticed the problem. I showed up close to closing time, and they were able to look at it. They said they would have the part the next day, so I would have to leave my car there. My house was an hour and a half away, and due to covid places were shutting down early. I was stranded. The only option I had was a 100$ Uber, which I would have ultimately paid for. Athena’s father wasn’t having that, he PERSONALLY loaned me.a total stranger.one of his cars.if that isn’t customer service, I don’t know what is! I prayed to God to get me through this mess, and he delivered me to these amazing people. This is seriously the best business, they never charge you anything extra, and are honest with you. I can not express this enough. Thank you so much.

Came to buy a car for a client. Came to an agreement & I would come back the next day to pay the car. Next day he said he sold it to someone else. If this is the way of doing business. I wouldn't go near that place

This is a great place to go to get a $40 air filter for your 2008 Honda CR-V. Red neck rip offs.

Best customer service! I will highly recommend this place to all my family and friends for any car maintenance or repairs needed. I was so lucky to have stopped by since my regular shop is under construction. I will definitely be using them again! Thanks again for the wonderful customer service and hospitality you showed me today. After I paid he was so sweet and gave me this beautiful flower.

Came the first time because my tire pressure light came on. Had them check the tire, they told me nothing was wrong with it and just put air. The light came back on a few days later. Came back to them for air and then they tell me there is a nail in the tire. I pay for them to patch it and on my way home, the light comes back on. I reset it thinking that’s what it needed. A day later, After not driving my car at all, I’m driving to work and my tire is almost flat. I drove it right to them. Then they say I had another nail that they apparently didn’t catch less than 48 hours ago. They supposably patch that up, then the same night the light is back on and here I am the next morning taking it to another tire place before the tire is completely flat. That’s 3 times in the same week for the same tire and the same problem. Their response was “watch where you park or park in a different area”. I park on a paved residential block and in a paved parking lot at work. Where I park is not the problem, it is the lack of thorough work being done on multiple occasions. They were too busy worried about giving quotes for additional work rather than fixing what I came to them for. I will never spend another penny with them.

I have a 2014 Fiat 500L. Lancaster Tire & Auto gave me expert customer service & were relentless when it came to solving & fixing my A/C problem. I can't say enough about the amazing Daddy & Daughter duo who are here to serve. A+ service.

Lancaster Tire & Auto Care is your perfect full service one stop shop! Came in sad due to having brake issues. Left out happy with a problem solved and money left over in my wallet! Athena was very helpful and attentive to my needs. She explained everything thoroughly with great detail. Services were quick and done properly. Prices are affordable. They offer shuttle service. I love the fact they're honest! I will be patronizing this establishment for all my car maintenance needs!

These are the nicest, most polite people in the AV! They take you home and puck you up.they also work with you financially! Won't go anywhere else for auto care

Great customer service, fast repair, all of my questions were answered thoroughly and I felt really cared for, like family. I won't be going anywhere else for my vehicle needs! Definitely recommend.

Great place! Treat you like a valued customer, reccomend the most important repairs which arent necessarily the most expensive. Highly recommend this place.

Great service and HONEST! They could have made money on an unnecessary repair, but they were honest. Craig told me what to look out for in case the part become an issue later. Thanks for the $ave!

Im not gonna deceive people on my review for a quick" $20 off my next service after proof of review" like their business card states. But what I will say is this. IS THIS PLACE REALLY "A MECHANIC YOU CAN TRUST" as stated on their window? I understand times are hard and everyone's trying to come up. But maybe the fellows need to meditate deep and long about what their doing. The word TRUST gets thrown around alot just like LOVE and make it just another word without any meaning. I went in with a problem and left with another, making 2 issues to my car I gotta deal with. After that episode I'm sorry but I will not be returning. But I do appreciate your help. Please do not respond. You did lose my trust. Looking like youre Doing good isn't just from the outer person but from within also. Reader, my advice, be careful. I went in trying my hardest not to be judgemental about the place or thinking they'd be like the rest of the un trust worthy shops. And left experiencing just that. And so that's what im basing my review off of. Im not sure one worker knows what the other worker is doing. And looking at the reviews it appears im not the only one who had extra problems on my vehicle leaving there.

Lancaster Tire & Auto Care is the one stop fix everything on your Vehicle repair shop. From smoging your Vehicle, tune ups, brakes, and more.
They are quick and friendly. You know what the cost is before they do the work. I have been coming here for the past ten years. My vehicle's always work better afterwards at fair prices.