Lavaggio - The Art of Auto Detailing, Agoura Hills CA

I've had my car detailed a few times here when I left it with an interior dirt level of bad+. They are extremely nice and my car was returned as new as they worked their cleaning magic.
This time, when we returned to pick up car, the manager Gabriel, saw it need some more work. Although it was inconvenient to drop car off again to be cleaned, we really appreciated Gabriel and the other team members who facilitated in getting it done. This is the best place with really excellent employees. We appreciate you! Thanks

I LOVE this place - and the amazingly high quality of the work! Just as well is the consistency of that work over several years as a customer. Thought it's not "cheap" it is important to maintaining the value of your treasured automobile.

I've been a platinum member for several years and must say that these guys are the best. Thanks so much for the great service.

Great place. Took me in with no reservation for a detailing. I was flying out that day and barely had any time. Extremely efficient and professional. Place is also nice and relaxing.

Good service, they got me out pretty quickly on a full detail and my hadn't been carefully cleaned for many years. Close to freeway exits makes it an easy find.

Alejandro, Gabriel and Dustin took great car of detailing our Airstream and F-250. Thank you for the great work, top notch care and assistance with our home!

I've been using Lavaggio for some time because they always perform a terrific job. However, this time I went for an Exterior Paint Correction and Interior Ultimate Detail. Both Dustin and Gabriel know how picky I am with my automobiles. My Audi S5 came out amazingly beautiful! Wow, the paint and interior appear many times better than when the car was first purchased off the dealer lot. I highly recommend Lavaggio for any vehicle!

Gabriel and his crew are the best!
I am a repeat customer and would recommend them to anyone no matter what you drive!

If you have gone here, please look at your car under the light as shown in my photos, you will see similar marks caused by their cloths and drying technique.

I walked outside to find an employee putting his full body weight behind a dirty red rag, as he struggled to scrape off a bird dropping, as my clear coat went with it. I brought my car in for a $79 standard wash. I did not expect to have the car come out as though it had been through a full detail, however this place has caused thousands of dollars of damage to my car.

I should preface with that this car is one year old, and until now I have only ever ran it through touchless washes, or had it washed here at Lavaggio, aside from a full chemical decon and wash when PPF was applied elsewhere. Up until this day, things have been okay for the money and I have been recommending friends to come here.

I had recently spent $1,750 on XPel Ultimate PPF for the front end, it came out looking perfect from the place I had it applied at, it now has spider web scratches all throughout. I had the Honda dealership replace back door vinyl trim with brand new pieces because it was scratched out of factory, those are now completely scratched. Interior AC/Infotainment? Scratched. Gloss black exterior trim? Also scratched. And on top of all of that, the car still came out dirty.

I now am hoping at the very least they will be able to reimburse me for new gloss exterior trim pieces, new front end PPF, luggage protection PPF, new AC/Infotainment front end, labor, and a layer of clear coat taken off and reapplied to remove the spider web scratches everywhere. Please save your car and do not bring it here.

Update:

I have spoken with, presumably, the manager this morning. The response was essentially "If you looked at any car under a light like this, you would see marks like this. We have lots of happy customers, we wash cars all day, nobody ever complains about this, you can't prove we did it, it's not our fault. "

I look at my car "under a light like this" every time it is washed (by Lavaggio). Was not offered so much as a $79 refund.