Legacy Funeral & Cremation Care

Legacy took care of cremation details for my father’s recent passing in August. We appreciated this service and the answering of questions we had regarding how this process worked. Thank you Legacy!

They did a wonderful job caring for my mom during this difficult time. I highly recommend them.

Courteous, friendly communication with all company members, prompt thoughtful handling of paperwork and remains, Thank You!

Excellent customer service. Dominic and the staff were very accommodating to our families needs during this very tragic time. I could tell that the staff made every effort to make this very difficult time as smooth as possible.

Nick did everything he said he would and met our expectations. Missing one star because; Weekend services were an extra charge.and. We didn't know how to arrange a burial with honors. We told Nick that our Father was a veteran but he didn't offer or mention how to arrange a burial with honors. Finally we asked him and he said yes, he could do that. I would recommend Legacy Funeral & Cremation Care to a friend.

6 years ago I can say I was
pleased with service. Boy has that changed. I would not use them or recommend them. Passed clients had the experience I had 5 to 6 yrs ago. Now, no
customer service at all, no in person, all by remote sales and after 2 weeks with no success in getting
Forms done correctly. They gave me another sales person. Wrong move. Never
any communication from
a director. Even though requested several times. Done with them.

Wowcustomer

Thank you for the support of a good friend. From the moment he was picked up and honored as a Veteran to his final resting point with his wife at Miramar National Cemetery, Legacy met all expectations. With deep appreciation. Nam-Myoho-Renge-Kyo

I recently entrusted Legacy Funeral & Cremation with the cremation arrangements for my beloved mother, and I cannot express enough how grateful I am for their compassionate service. During this difficult time, they provided unwavering support and understanding, making the entire process as smooth as possible. Their attention to detail and genuine care for my family's needs truly touched our hearts. The staff at Legacy Funeral demonstrated professionalism and empathy, ensuring my mother's final journey was handled with utmost respect and dignity. I highly recommend Legacy to anyone seeking a caring and respectful farewell for their loved ones. Thank you for helping us find solace in the midst of sorrow.

I would recommend Legacy Funeral & Cremation to family and friends. The quality of service was top of the line. Very organized and clean and cozy.

From start to finish they have been there for me either for grief counseling.or any of there other services they provide The cremation that went just as planned they made everything easy for a time when Everything is turmoil. From picking up my mom and carrying out her cremation. I would highly recommend them to anyone they have one of the best plans at an affordable price.

The staff at Legacy was very professional, courteous, and responsive to our family’s needs regarding our deceased mother.
Legacy represents a well run funeral services company attentive to the needs of our family.

Thank you very much for helping our family in our time of need!

Eddie Samaniego was caring, efficient, knowledgeable, and respectful!

The Smith Family

Legacy representatives were helpful and were very empathetic during a very stressful time for my family. They were professional and went above and beyond expectations.

“During a very difficult time, Eddie from Legacy really made the difference in our lives. He clearly explained what we needed to do. They are excellent in cremation services. They acted fast and were instrumental. I can highly recommend Legacy Funeral & Cremation Care for anyone needing a cremation. "

The care Legacy gave my husband was such a blessing. I have never been through anything like this. They took care of everything with the VA. Gave him the most honorable and beautiful service. They have checked up on me for mental and emotional support and treated me like family. I was terrified of what funerals might cost having never been through this and they are exceptionally affordable. Especially for the level of care they provide. I will be forever grateful for everything they did for me during the hardest time of my life.

Legacy Funeral and Cremation provided my family with excellent service. Nick Bermudez not only treated us with kindness and professionalism, but handled our requests for the treatment of my brother with kindness and sensitivity. Our options for urns and pricing were easily accessible and we found the perfect one for my brother, at a cost that fit our budget. For such an emotional situation, I'm so glad we had Legacy to provide the service we required.

Nick took my call on the weekend and was immediately sympathetic and helpful. Nick was so responsive and on top of all the details, and flexible.

I debated on leaving a review back when my brother passed in February but I just chocked it up to my emotions, until today. When my little brother unexpectedly passed away in February, we needed to make arrangements. I live in Alaska and I had to take care of his final arrangements remotely. I called, explained he was at the coronors office and that I needed to send someone down to take pictures or video chat me, as I needed to visually see it was my brother. (Yes, he was identified via finger prints but I needed to see him). The only information we had at this point was he was found in a less than ideal place and his identity was verified. I let Phil know that I was going to have a friend drop off the urn I wanted his remains to be put in. I explained everything upfront. I signed the contracts and paid the money required. I checked in a few days later to see if they had picked him up from the coroner so I could send a family friend down so I could visually verify my brother. He then informs me that he would have to charge a few hundred dollars more for that even though I was very blatent about it from the start. I was not happy about this and expressed how I felt. He agreed to take a few pictures himself and email them to me before the cremation process started. To which he did, and I do appreciate. I took what I could get, as I was over 4500 miles away. My friend was coming down a few days later to drop off the urn, which I told him about from the start. He then stated he was going to have to charge me even more money for pouring his ashes in the urn I was providing from the start. At this point in time, the communication was severely lacking, several misteps had already happened and I felt that I was being extorted as I was handling everything remotely. It made the situation that was already very hard to deal with, even worse.

Today, Nov 1st. I get am email from Phil with someone elses death certificate attached. For those that dont know, all of your information is on a death certificate, and I mean ALL your information, so in the wrong hands, it could have a disasterous outcome. I emailed back and asked why I was receiving such information for someone I dont even know, containing all of this persons private information. He did apologize and stared how he had no idea why I was attached to this email. I did call the decedants listed next of kin to inform them of this breach, so that they were aware as well. This is highly unacceptable and unprofessional, as what was in the email body was not professional either. I get it was meant for the crematoriums eyes and sometimes mortuary personel have a morbid sense of humor but maybe not put it in an offical email and proof read who you are sending vital information too. I definitely do NOT recommend them.