Les Schwab Tire Center, Rocklin CA

This place has the best customer service that I have ever experienced. This may be my third review but I am impressed with the kindness and superior service every single time from every staff member! Thank you all for the compassion and exceptional service!

I have gone here for years. Always treated with respect. I have never had them push extra work on me.

The staff is EXTREMELY helpful. I really appreciate Rich taking the time to explain to me how rotors work. Sounds like a small thing but I really appreciated it! The office staff is also always very friendly. I would suggest this location to everyone:) I trust them to - let’s just say it like it is - I trust them to not rob me lol

Came in today for what I thought was an alignment issue, Mike was very helpful and knowledgeable. I will be back! Thanks Mike!

I only gave it 4 stars because of the Price.
I also believe that they should Honor a Vetran,
Military discount.
Overall they did a good job on putting the Tire
On the Ride.
Thank you and GODSPEED.

I’ve been here a few times times and I’ve had great service every time. Mechanics are very informative and give suggestions if something really isn’t needed. This keeps customers coming back for sure. They’re also fast! Thank you all at Les Schwab!

My car had a flat tire, so I had it towed to Les Schwab in Rocklin. I got a call telling me they found 3 screws in my tire. They patched all 3 holes and adjusted the air in all 4 tires. When I arrived to pick up my car, I was treated very courteously and professionally and was told there would be no charge and I hadn’t even bought my tires from them! I’m very impressed that they didn’t even try to sell me a tire I didn’t need. I will definitely return when I need new tires and will highly recommend them.

I work on my own vehicles, and knew my suspension was ready for a alignment. After trying to upsell me on control arms, they decided to not give me an alignment. I had gone out of my way to get this done and it wasted much of my time and energy having to go and check my control arms after to find that they were fine. I get that this is a corporate business but come on man. I've already gotten my car alignment elsewhere and was just told it was ready to go and the work is complete.

If i could, I'd give u a 0 out of 10, since you guys made the big rip to my Car: (

Pls dont be like that

Not my usual great experience at this Rocklin Les Schwab. Luckily I left this one and went to my favorite Les Schwab location and they were able to take care of me and perform the work that the other Rocklin location was not able to. I will continue to use Les Schwab but I won't return to Rocklin location.

I've always received great service and products from Les Schwab. You get what you pay for, now more than ever. I expect good things and great service and Les Schwab has always exceeded my expectations.

I scheduled an appointment on Thursday for Saturday at 9: 00. I rolled in-store about 9: 04 and was helped by 9: 07. I was told that my appointment was confirmed and that they would perform the service. Alignment, I'd guess less than an hour to perform.
At 10: 19 I noticed that my vehicle had not been pulled into the garage for service. No one had done anything at all to the vehicle. I approached the desk and explained that I need my vehicle back because it's been an hour and a half. The clerk explained that she thought it was only an hour and fifteen. Like I really care about the fifteen.because it was supposed to get started at 9: 00am.
I don't comprehend an entity that overbooks itself and proceeds to pretend everything is going according to plan.
It is explained to me that the last vehicle had a holdup. My thinking is that at some point I should have been informed about said holdup; preferably before I have waited over an hour & 1/4 past an appointment time.
All this amounts to a culture that not only doesn't know how to manage a schedule, but doesn't value a customer's time. Probably have no clue how much time and energy I have invested this appointment plus the plans I have made around it. I spent 3 weeks making these repairs on my vehicle, and all I need to drive safely is an alignment. I was relying on this Les Schwab location to get it done; they failed completely and miserably; even going as far as to let me know that I don't understand how to calculate time.tl;dr? Don't rely on appointments, scheduling, or time estimates at this shop.

Lied to over the phone again. Would not recommend. They give you a price over the phone then tell you something different when you get there. Third time happening to me.

In response to your response. I spoke with the manager that day he was no help he said the price was the price. Honestly with all the issues I have had over the years I will never return to this store again. Already found a shop in Loomis to do it for me. Also America's tire also said they would do it for me for less than I was originally quoted over the phone.

I had a tractor tire go flat was around 45 minutes before they close. They go right on it and I am able to do more tractor work this weekend because I was able to wait for it to be done. This location has always been good to me as a returning customer

Eric was awesome & the guys who did the tires on are trailer were very thorough, we would recommend this Les Schwab over any other locations.

This all happened in Vacaville sorry to post here i can only edit the review it will not let me delete it rocklin is great My mother brought her vehicle in for a tpms light they pulled her vehicle in and then brought the vehicle back out and proceeded to tell her it was the passenger rear that was low and to bring it back if it comes back on and they will look at the tire, the light came back on an hour later and she brought it to me I looked and within a second saw a nail. It would've taken them 2 seconds to look for a nail instead of sending people back out with the possibility of being stranded truly dismal and unsafe practice. I understand if all 4 tires are slightly low due to weather but one single tire being low points to an issue.

They are the nicest, courteous, helpful people. I had a tire that was going flat and was late for work
I asked them to just give me a new tire. (The spare wasn't that good) a little while later the young man can and saint he tested the tire and fixed the leak. At NO CHARGE!
I've had good service there before. I would recommend them in a heartbeat.