Les Schwab Tire Center, Elk Grove CA

I was told that it would be a long wait, but that they could put air in my recently purchased tires. So, Josh came out and checked all of my tires and reset my warning light. It didn't take long and shouldn't have required me to wait hours just to be looked at. So thank you, Josh! You are awesome!

Paid a lot of money for good tires but they never have time to rotate them. I had an appointment at 2pm because they said that’s the best way and I was early and they were 2 hours behind. I’ve stopped in 7 times over the past 2 weeks and they are always too busy. So if my tires go bad cause they can’t rotate them they will blame me of course. I will never buy at les Schwab again I will stick to americas tire or Elk Grove tire. Way better service.

Always professional and kind to customers no matter which Les Schwab in the city you go. Thanks for your kindness!

I ordered tires 7/1 and was promised theyd be ready 7/5 by the morning. Yesterday was the 4th so I expected some delays. I called in the AM and the tires were not ready. No problem. I was told around 2pm theyd know. Chris (excellent manager) called at 2pm on the dot and stated I should arrive by 330-4pm. I did. However when I arrived they were backed up by 2 hours. They were about to make me wait when Joe (superb mechanic) came an and saw my frustration. He immediately handed the job within an hr. Absolutely excellent professionalism from the two. I apologize for my frustrations and hope my monetary compensation and this review make up for it. I absolutely will be sending future business their way. I respect the professionalism and most importantly the job that was done. Thank you

With finding a screw in the sidewall of my tire one morning, I unexpectedly needed to buy four new tires for my Outback. I was able to make an appointment that afternoon and the crew had four new tires on my car in one hour. Fast and friendly service! Great prices. Very satisfied.

They got me in immediately after letting them know that I had a nail in my rear tire. I am so grateful. Also my previous review that was on here was for another Les Schwab. I’ve never been to this one before. I apologize for the mix up.

This place is really going down hill. They won't even put you on the board for a flat tire. Make you wait 5 hours.

I had a flat in my wife's GMC Yukon that came with Goodyear tires. Goodyear in Elk Grove, right by my home, is shut down. Goodyear's downtown location is closed on weekends, and the other closest location was min 3 hour wait.
I need to recognize Josh, again for his supreme customer service. I have my first new set of Vredestein's Quatrac Pro on my 2018 Camry XSE, where I worked with Josh when I got them a few months back. Best tire I have ever had.
I called Josh and asked him if I can take my tire to him for a quick flat repair. I took my tire off our Yukon and brought it to Josh. He greeted me with a smile and by name, and had it repaired in about 10-15 minutes. It's service and a relationship like this is why I am a completely satisfied customer. Josh is to be completely commended for his professionalism and customer service.again!

Went in Friday to make Tuesday appt for 9 am. Got there at 9 said it would be 1 hour. Was done in 50 minutes. This is the 4th set of tires I’ve purchased from the Elk Grove location. Extremely great service. Very cordial employees. I don’t even shop around because I know they will take care of me today and in the future for a lot of my trucks needs. I do recommend making appt.

This is my first ever experience at LesSchwab and the store made it amazing. I will have to say I was amazed and very impressed with Chris and Josh at the store, the managers. These guys were very humble. I was stuck with a brand new truck with tire and nail issues. But Chris and Josh came in as a miracle. They were fast and prompt and took best care of it, effectively and efficiently, especially it was towards the end of the day. Even America Tires dont work as effectively. Now I know the magic of LesSchwab. I was in and out. Josh did an amazing job and Chris did the paperwork as fast as possible. Now i know where my go-to place is for any tire work. Thank you Chris and Josh for an amazing performance.

We had a flat and wasn't sure where yo go. Chris, who was doing a test drive saw us and offered to aide to us by changing our tire, but we found out we didn't have a spare. He then went and got the truck to air up our tire so we could drive to the shop. Thank you Chris for your your help!

I came in with a low tire warning, and the staff there, instead of just airing me up and sending me on my way, checked out the tire's condition and found metal debris in the tire. They're very helpful and honest here. I would 1000% come back.

My first experience with Les Schwab. My car showed low pressure on the right rear tire, so I pumped all my tires up with my handy dandy Ryobi One pump. By the time I got back in the car, the right rear tire was showing low again, so I headed to Les Schwab because it was the closest tire store to me.
Pleasant young man took my info and told me it should be about 30 minutes. He called my name after 20, told me I had picked up a nail- and told me there was no charge for the repair.
I was shocked. I've never done business with them before. But I guess I will now.