LEVELWORKS Construct & Renovate inc, Burbank CA

This business did a great job remodeling my pool when it was damaged. They completely made a new pool and replaced all the old htile
and floor. The process was fairly short and was done with extreme care and preparation. The workers were very nice and did a great job communicating the details of the project. They also remodeled my backyard and did a great job working with me to produce the best possible outcome. My backyard and pool now look great thanks to them!

We spent over $260,000 on the renovation of our home. A year later and we're discovering many issues that were done incorrectly. To begin with, we had a leak (they redid our whole house plumbing) and after going back and forth to get someone out here, they finally came and had to tear out part of a wall. We were told that the main stack was not done correctly, or to code. That was fixed. Then a bit later, my husband went on the roof and found out that when they installed the roof, they didn't even install a roof ridge. That was repaired. Every time something comes up, the project manager that we worked with prior is now gone! It's very frustrating that we never work with the same people, and each time we have to go all the prep and explanations with someone new! Now our flooring was not laid properly! I am a retired designer and have in the past worked with contractors. When they were about to lay the flooring down, I mentioned that it was not level and they either needed to grind down the slab to even it out, or level it by pouring a layer of cement on top. They ignored me because apparently they thought I didn't know what I was talking about. This has been going on since September.

Update: I am pleased to announce that my problems were finally resolved. Thank goodness they came through and, might I say, they did an excellent job! I understand that sometimes circumstances beyond anyone's control, happen. All in all Levelworks is a company trying to work on all the difficulties that I am sure a lot of companies are dealing with now a days: finding people who want to work and supply shortages along with rising construction costs.thanks guys for the making it happen!