Liberty Tax, South Gate CA

Elinora is the BEST! She's really good with the tax forms and breaks down everything so you can understand all that paperwork.

I worked for Liberty tax on 2022 and i never received my W-2, so in May 2023 i called and ask for it, and i calles 2 more times in June, but still no call backs nor any W-2. Not sure why.

Not a very happy customer… short of workers and forgot to send my taxes for the year 2021 you don't play with uncle sam

Never again will I do my taxes at this location! First and last. I came to do my taxes for 2020 they helped getting my transcripts they took almost 2 month. When she finally did then she upped the fee because she claimed they came across some issues with the IRS and needed to submit other forms. 3 days later I’m reviewing the forms only to notice she did them for 2022 even though I said multiple times it was for 2020 that I had already done my taxes elsewhere for 2022.
Almost 3 weeks later I call back because I still can’t see any info on irs page. The lady I spoke to tells me it’s because I haven’t paid the fee! I tell her I have the receipt in my hand I did pay. Then I’m looking at both forms only to find that my account number is my social security number with 3 different numbers before! She said it was for security reason! How the heck is that valid? So Apperantly my taxes haven’t been submitted even though I was told last week they had been sent already!

I’m so stressed out it’s not even funny. STAY AWAY FROM THIS PLACE!

They all work just as tyrannical and bloodthirsty when you are very kind enough to puddle doing your taxes according to them they charge 225 but after all they sneak in and nobody can help you $800 less we receive the refund and investigate why and it turns out that they charge 800 dollars to do the w2 form that they don't tell you there is a thief I know who to make people rich the worst of all that the priopa race makes you bloody

First time coming to this Liberty Tax and my god I felt like I was home the whole time, everyone was super friendly, explained everything to me nicely they even took time out to hear me out with some things going on. I truly appreciated and loved this experience! Would definitely come back again for tax season.

I’ve worked here with a passion too, but I don’t like this new on guy following me, or just anyone too, Osasi is fine, but for anyone to follow into me too, our own iz whatever i phound a Omon on hound extra hound, people like here and there always have to get to work, by law, and this guy makes it worse just like our newer manager too, good luck.

Absolutely great service! Elinora was very helpful and answered all my questions. While I was waiting to be called on kimberly was very welcoming offering snacks and refreshments. Will definitely return.

Had my taxes done here for the first time and I was impressed by how fast and easy Elinora completed the whole process! The whole team and her all displayed great customer service, answered all my questions, and guided me through the steps making me feel confident in my returns. I would definitely recommend this office to anyone looking to be taken care of. Once again thank you Elinora and all the Liberty tax team!

I have been doing my income taxes at this place for about 10 years. I can say I’m satisfied with my refunds and the teams customer service for all this years.

Very good, been coming here for the last 3 yrs. Very friendly and helpful people. Especially Osase.
Thank you, see you guys next year!
Melina and the rest of the crew were very helpful and friendly

Great customer service Malian.has great customer service skills been coming with her for years. She’s a great person. You want your taxes done right ask her. Great employees as well.