Lily Nails and Spa, San Diego CA
Address | 4455 University Ave, San Diego, CA | ||||||||||||||
Phone | (619) 501-5155 | ||||||||||||||
Hours |
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Categories | Nail Salon, Spa | ||||||||||||||
Rating | 3 7 reviews | ||||||||||||||
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Lily Nails and Spa reviews
7I’m usually not one to write reviews nor am I rude but this situation was annoying to me. I paid for services on a Saturday and that same day one of the nails popped off. I come back Tuesday due to the hectic weather we just had and tell them the situation to see if they can fix it and they say yes, after a few minutes waiting I had to ask about how long I had to wait because I was only on my lunch break and I just needed one nail FIXED! I’m not saying the other two clients they had weren’t as important but I just had one nail I needed fixed and for them to tell me I had to wait 20-30 mins as someone returning to them after they just did my nails! They had 4 employees and all 4 working on those two clients was ridiculous. It wouldn’t have taken them no more then 10 mins probably less to get one nail fixed! Poor customer service especially because I had just got them DONE by them! I should have been serviced as soon as I told them about the situation but I’m realistic and can wait a few mins but 20-30 mins? ! Excuse me! I did feel like I was owed a little bit more then that as a returning customer because I shouldn’t have had to return so soon to get one nail fixed, I had already paid and tipped them. I will never return to this place nor recommend them.
The lady in the second stall was very rude. After asking for my nails to be thicker she put more acrylic but didn’t file after. DO NOT RECOMMEND
For the price, this place is a no frills salon with the elderly local females coming here. Amazing deal and fast!
Been coming here for years and they are simple people not nails like the instagram people but if you want quick service and on a budget this is the place to be. They’ve met all my standards and decent pricing.
Does very basic acrylic and gel nails not a variety of designs and colors
I was pleased, excellent work, Lyli helped me, thank you! Recommended 100%Love my nails