LL Flooring (Lumber Liquidators), Ventura CA

TERRIBLE quality products! We purchased the RN ENG BAMBO DS Cordova QC 3/8 x 5.12" (SKU: 10052501) flooring. We asked many questions and were assured that LL Flooring conducted extensive research regarding their products. This is not the case. It has been a huge waste of time and money, we have lost thousands of dollars between material and installation, over 1800 sq ft of flooring.

As soon as the floor was installed it was creaking, loudly, and soon after it started to warp and bow. Turns out the floor is made of MDF. If LL Flooring does their research as they claim, why do they sell a floor that is made of a material that does not tolerate humidity at a store that serves a coastal city (Ventura, CA). In addition the planks came in two sizes, why is that? And yet it’s expected for the planks to be staggered 12 inches, that’s nearly impossible when more than half the planks are half size planks. When I reached out to the company, they asked a bunch of ridiculous questions, such as 'Was an adult present during installation? ', and ended up blaming installation and not taking any accountability for the poor quality of their product.

Don’t waste your money buying flooring from LL Flooring. Save yourself the headache and go elsewhere.

I've been trying to sign the documents. I've downloaded the pages, reloaded them to view, and my cursor gives me no choice. Maybe my desktop is too old but it is wonderful regarding everything else. I wish you would offer a hard copy of pages 3,7, and 9.it's so much time and my husband is terminally ill.
Your staff is great.
Mrs. Jackie

Great selection! Awesome quality! Competitive pricing! Genuinely pleasant and informative sales staff! Ask for Martin Barajas!

I would like to recommend LL Flooring (Lumber Liquidators) in Ventura. Recently my husband and I went there to buy waterproof flooring. Right away we were greeted by Jose. He was very friendly and helpful in trying to find the right flooring for us. As we were checking out all the great floors and prices, he offered us water which we very much appreciated. He made sure to give us samples of flooring so we could take home and try them to see how they would look. I decide to buy a box and see if the flooring could match with my existing flooring. I was disappointed it didn’t matched and when I returned it, I was surprised that they refunded my money back. Jose and Martin, the supervisor, have great customer service. Lumber Liquidators is a great place to buy flooring.

Bought a butcher block countertop here the staff was very helpful explaining how to take care of it and helping me load it into my truck

Had a great experience purchasing floors from LL. LL has a great selection and was well worth the drive. Martin and Ben were highly knowledgeable and great to work with.

Highly recommend!

Very cramped, hard to find. Not the best deals. I won't be back. Better flooring places around.

Sales staff are fine but the products they sell are extremely poor quality. Tremendous waste with unusable product at about 30 percent. Do not recommend!

Sales person was very helpful, patient and knowledgeable of all their flooring. Good prices with good variety of flooring options.

Benjamin/Martin - great guys! They took the time to answer questions with great detail to make my project successful. I visited other Lumber Liquidators locations and they weren't nearly as customer-focused as the Ventura location.