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Loanpal / GoodLeap, Roseville CA

Address 8781 Sierra College Blvd, Roseville, CA, United States
Phone +1 844-562-6725
Hours
Monday7:00am-9:00pm
Tuesday7:00am-9:00pm
Wednesday7:00am-9:00pm
Thursday7:00am-9:00pm
Friday7:00am-7:00pm
Saturday8:00am-4:00pm
Website www.goodleap.com
Categories Financial Institution
Rating 4.3 26 reviews
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Loanpal / GoodLeap reviews

26
Sort by: date highest rated lowest rated most helpful
Diane
May 28, 2021 4:50 pm

Lisa is a superstar, a professional and warm person, a pleasure to work with. I highly recommend Lisa, you will not be disappointed.

Msz_kobra
May 22, 2021 4:38 pm

Sales staff were terrible and no one in any of the companies contacted us with any updates or even the days they were going to install our solar panels. The only way we found out is by us continually calling The the blame game started with each other’s handling. Jamie would text she would call and then never contacted us. Their way of rectifying it was to pay first months payment. While that is great, still does not excuse our whole situation and how terrible it was! The techs came out and luckily I contacted them to see when they were coming otherwise I would have had a knock on my door at 6 am. The tech who installed the meters and circuit breaker panel was the best ever and explained a lot to us that the sale company failed to tell us. That made us think we made a mistake with going solar. Sales dept also said that we could use the rebate and apply to our loan so payments would remain the same throughout our loan. However l, I found it is not a rebate but a tax credit. Very different! Would not recommend any of the companies who got us out solar system. Others may be good but not the ones we had to go through for Titan Solar. Took us 5 months to get our solar up and running and was told originally 6-8 weeks. Look at reviews before going with a solar company and know what 3rd parties they go through! Was very disappointed.

Kate
May 18, 2021 5:35 pm

Dave is great! He has helped me several times and is always up front and easy to communicate with.

Beverly
May 04, 2021 5:09 am

It's been a wonderful experience, I would recommend this company to everyone, please, please give these people a raise they deserve it, they work so hard, and do very good work.

Kayla
April 19, 2021 12:57 am

Lisa was great to work with! She was very professional, a positive person, and always kept us informed. I’m very appreciative of everything she has done for us so we could get our forever home!

Paul
June 09, 2019 9:44 pm

After getting a solar loan, they told me they can save me money on a refi. Appraisal came in less than the appraisal six months earlier without solar. The appraisal gave us no value for the purchased solar panels. Plus they hit my wife's and my credit twice, as hard inquiries.

adam
June 04, 2019 8:16 am

Very unprofessional on the phone, I had reached out to several places to get a Refi on my home and due to circumstances it just wasn't the right time so when I got another call from these guys I informed them that I was no longer looking to Refi and the guy just hung up, not even a word, very unprofessional.for certain I will never do any kind of business with LoanPal

Sumit
May 12, 2019 10:48 pm

Awful experience, looks like a tie with us power savers and loanpal, even without installation loan pal gave money for solar panels go us power savers and they don’t care.once you signed the doc you have to pay the loan. It’s a scam with low pal and us power savers

Michael
April 19, 2019 3:13 pm

So far.terrible. I have sent them three emails this week asking questions and they have ignored each one. They told me that I would be able to make weekly auto payments but that was untrue. They told me that I could make auto additional payments. That was untrue. I have made two payments so far and none of my payments show on any statements.

Rik
March 30, 2019 6:42 pm

Marcus Rivera was the reason the loan process was overall very good. He was patient and went over all our questions. I would recommend him to my family and my friends.he was not pushy at all and gave us several options. Good experiance

Fran
March 23, 2019 11:06 pm

Brandon Mortz is an excellent Mortgage Loan Specialist. When we were trying to do a refinance we hit a lot of bumps in the road, but Brandon was persistent in finding a way to get it done for us. He showed his professional knowledge, concern and compassion for us. Brandon you are GREAT!

Ron and Fran Woeber

Stephen
March 14, 2019 8:07 am

If you're looking for a quick and professional process, Loan Pal is the place. Zeb Hyde is definitely my go to guy. I've used his services twice now and each time has been a pleasure.

Queen
March 11, 2019 8:05 pm

Awesome working with Angelica and her team. They made my refinancing smooth, easy, and quick! I would highly recommend you use them if you are refinancing your mortgage. They were upfront about any and all fees and they were quick with their responses when I had questions! I highly, highly RECOMMEND them! Thank you TEAM ANGELICA!

Daisy
March 07, 2019 1:43 pm

Awesome working with Kenny and his team. They made our refinancing smooth, easy, and quick! I would highly recommend you use them if you are refinancing your mortgage. They were upfront about any and all fees and they were quick with their responses when I had questions! I highly, highly RECOMMEND them! Thank you Kenny!

PRABIN
February 23, 2019 10:57 am

I had a very good experience with Cyrus. He is very helpfull and cooperative. I met Cyrus through online Facebook advertise. He is very professional in his business. I had a really hard time to get my loan approved but Cyrus made it possible to buy my dream home. Thanks a lot to him.

yolonda
February 19, 2019 9:06 pm

Jeremy was very helpful in getting the process done. He was able to get the paperwork that I couldn't get. Jeremy stayed on it until everything was complete. Thank you Jeremy, I'm looking forward to working with again soon.

Esparanza
February 19, 2019 3:12 pm

I am proud to say that I have done refinancing with David Olson of loanpal and I am a very satisfied customer when other banks turn me down David worked with me and made my dreams come true So I will recommend loanpal to every one Just ask for David Olson he is the best very kind compassionate and understands your needs he also gives good advise David Olson is a very pleasant person to work with he and his team is the best.need to refinance TRY LOAN PAL

Julie
February 12, 2019 5:42 pm

They were so patient with the issues my previous mortgage company gave us. They were very diligent in getting my loan approved!

Mark
February 08, 2019 7:47 pm

Great organization to do business with.
Chis made the entire process painless, great communication and quick response

Diane
February 07, 2019 10:42 pm

Phillips Goodenough was extremely helpful in helping me acquire a much better mortgage for me. He advise me with every step of the loan. He told me why they needed the information and the best way to get it there. He was interested in me as a person as to what mortgage would better fit my lifestyle. I would totally recommend him to anyone.
Diane Green

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