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Lock Stop and Key, Santa Rosa CA

Address 2230 Professional Dr C, Santa Rosa, CA, United States
Phone +1 707-858-5397
Hours
Monday12:00am-12:00am
Tuesday12:00am-12:00am
Wednesday12:00am-12:00am
Thursday12:00am-12:00am
Friday12:00am-12:00am
Website www.lockstop.biz
Categories Locksmith
Rating 4.9 9 reviews
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Lock Stop and Key reviews

9
Sort by: date highest rated lowest rated most helpful
Scott
September 16, 2023 10:21 pm

This guy is so quick and fair. Needed new keys to my truck, other places were priced so high. Not Josh. He charged a fair rate and did the work so fast and was great to chat to while I waited.

Eli
July 11, 2023 2:51 am

They answered the phone right away and gave me Al the information I needed to make decision. Josh was very kind and help me figure out the best and fastest solution for me. Totally professional and great quality! Thank you guys!

Chris
May 26, 2023 5:06 am

I have used LockStop for years now. I am a property manager, and this has been my go-to vendor for mobile locksmith services for years. Tenant lock-outs, Sheriff evictions, and re-keying locks for vacancies. They also have a shop / store where they were able to make duplicate keys for me.

Bryan
May 20, 2023 6:49 pm

This place was awesome. Got my keys out of my car and made me a spare in a jiffy. And they were super polite and professional. Highly recommended!

Dan
April 25, 2023 11:25 am

Joshua (the owner) did a great job taking the old Yakima bike rack off the back of my car - I had lost the key a few years prior and two separate locksmiths said they couldn't help me since I didn't have the key code for the lock.

Lock Stop and Key responded to my email quickly to address my questions and provided a (very reasonable and way below my budget) quote for the service. Scheduled a time window to show up the next day and got taken care of immediately when I arrived 10 minutes early.

Both Joshua and his assistant were friendly and polite - plus Joshua insisted on picking the lock even though I was happy to just have it drilled out. Apparently its a cheaper service that they offer and I got the sense there was a bit of professional pride involved!

The store front was small but clean and organized - the location seemed like a well kept business zone, I had no issue finding parking and felt completely safe in the area.

I guess in summary I would say - Lock Stop and Key does fast, friendly and knowledgeable work, I would definitely use them again for any locksmith jobs I can't DIY myself.

user
April 21, 2023 9:27 pm

These guys are seriously the best, and for so many reasons. This is what I've seen in my handful of experiences with them:
Lock Stop works with solutions in mind rather than sales. They genuinely understand the importance & stress usually involved in the situations that require their services, and never try to sell products or services that you don't need.
They do fast and professional work, and are always ready to assist with your key & security needs, whatever they may be. I've called at odd hours and to my surprise been answered & helped. After hours and weekends never seemed to be a problem. They have come to my rescue multiple times when I had complicated situations, like when I was moving and had all my keys stolen for multiple vehicles, one even in the process of being sold with paperwork locked inside. Regardless of complexity, Lock Stop has been able to help me figure out affordable solutions that fit my needs in each situation.
Another of Lock Stop's values is truly caring about your security, and being careful and thorough in making sure the wrong people don't get access to it.
There's no automated phone menu to wade through when you call, but an immediate answer, usually by the owner Joshua, who is well experienced & so helpful on the phone & in the field. Tyler is also a very knowledgeable locksmith for Lock Stop, and was very fast when he came to help me out of one of my 'keyascos'.
Here's how lock Stop made me a lifelong customer, as I imagine most of their customers become: I locked my keys in my car at a shopping center where the Lock Stop van happened to be parked for lunch. I was rushed and frantic, (and broke) and after seeing the whole thing happen, Josh kindly opened my car for me without hesitation and simply told me to pay it forward. Since then, any time Ive needed locksmith services I've called on Lock Stop & Key.
These guys are so awesome I really wish I could give them more stars- Lock Stop is a small local business that excels in it's industry, cares for the customer, & aims at an honest buck and no more. If you're in wine country and need a locksmith, Lock Stop & Key is the place to call. Seriously. Call them & they'll take good care of you.
This is truly a gem of a company who's people and work are tried and true, proven to shine in abundance with quality, lasting workmanship, comprehensive acuracy, ethics, value, swiftness, accessibility, professionalism, sensitivity, thoroughness, and customer service excellence that has a feeling of down-to-earth humanity.
Not bad for lock guys.

Michael
February 17, 2023 10:15 am

Great service, friendly staff, and reasonable pricing. Came in with a 2nd key fob I purchased for my car. Joshua wen out of his way to test it and try and get it to work. When it didn't, he sold me a good quality one he had, paired it, and cut the door lock key all in under 30 minutes. He knew I was there on my lunch break and was working to ensure I made it back to work in time. 10/10

Donna
January 16, 2023 1:02 am

They reprogrammed my key fob and cut a new key for me. Did a great job at a reasonable price.

Carolyn
November 17, 2022 2:31 pm

These guys were amazing! So professional, they showed up so fast, they worked so hard to come up with a creative solution to save me money. I highly recommend.

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