Logan Heights Family Counseling Center, San Diego CA

Worked with Lindsay a while ago and she truly helped me a lot. I am very grateful for her and her expertise. Had a good experience with the office admin as well!

The therapist I saw was great, she was nice and professional. I have never seen a therapist before and loved it.
However every time I try to leave a voicemail it cuts off saying that my voicemail was not recorded. Front staff have bad customer service.

I recorded my conversation so in case you guys make up b.s. Ill make sure you lose your licence. Very unprofessional behavior from start to finish.

Doctors are outstanding! Since this is my very first experience with a low-income office (due to a disability) my expectations were extremely low. The office team leaves much to be desired. Manager, Minerva, takes no responsibility when calls are not returned for weeks at a time or if a Dr is not available for MONTHS at a time. When my doctors were both on Maternity leave and I could not get an appointment for 2 months straight, Minerva's response was a flippant message on my voice mail explaining that there is nothing she can do to help. Also, that if I felt that bad, to just go to an emergency room. It was unbelievable. I found out later from Chris (great worker at the reception desk) that I could EASILY have been seen by a Doctor if I had just come into the office and been willing to wait for an opening or a break in his or her schedule. Why is a person managing an office if she has no compassion nor correct facts to provide the patient?