Long Beach BMW Service Center, Signal Hill CA

Great professional service, Alex Valesquez was professional and the whole process was smooth.
Dealer offered a loaner vehicle for the entire period.

My first time at this facility, the tech was polite, informative and I didn’t feel forced to have everything done that needed to be done. I like the fact I can review the detailed text sent and bring my car back for additional service.

Prompt attention upon arrival; service agent was knowledgeable and pleasant; car was ready
as promised, payment went smoothly.

The purpose of my visit was for a manufacture recall. They have great services and great accommodations.

The tech explained to me all the process and it was great.

Thank you,

Javier Torres and team provided me with great service. I brought my vehicle in because I ran over a bolt and it punctured my tire. Great care was provided and I very much appreciated the prompt attention Javier gave me.

Josh was very helpful and handled my tire replacement professionally. He made sure I had a ride back and forth to my office.

I purchased my car from this BMW Dealership (Long Beach). This place was amazing they have excellent and professional staff. I will make sure to let everyone know. Do your self a favor and come out to see them they are the best!

Great experience overall. Alex went above and beyond to make sure my 530i was taken care of, including texting me with updates and pics under the hood to show the repair in progress, and even getting a loaner set up when he found out that my car would not be ready at the time expected. Will definitely continue to go to Long Beach for services/repairs.

Bmw service is never cheap but that’s expected with a Bmw it’s a luxury car but service at bmw is always great and and you are allways treated great they got me in for a major repair with no appointment and treated me like I had bought the car from them and even payed for a rental when they were not able to have the car done in the time frame I was given, if you have a bmw I strongly recommend bmw of longbeach

BMW service reviewed the condidtions of our BMW X3. They did a great job. It is always a pleasure to work with the service advisor, namely Brian White

Went in for a squeaking noise coming from what I believe to be the brakes.

The team was so welcoming. I originally spoke to Roberto and Brian who recommended I come in and get a proper diagnosis. They were knowledgeable and helpful!

Lastly, I dealt with Scott who got my car looked at and determined the issue wasn’t of much concern.

Simple yet great experience!

Manuel H was very helpful and friendly as my service advisor, he looked out for my needs and followed through diligently. I would not hesitate as he is part of a great team and anyone on the service advisor department would be just as helpful.

My advisor Javier and Steve service manager parts manager are unbelievable they are great people went above and beyond to help me resolve my issue quickly easily communication was phenomenal

I came in after my service to get my car detailed and they did an excellent job. My car was thoroughly cleaned inside and out. It looks like a new car. It now has a beautiful shine and very, very clean. Thank you Manny and Long Beach BMW for a detailed service well done.
Kudos to the cleaners for a job well done!

Scott was awesome. He was quick to respond to my questions, was thorough, and was honest with me about the repairs that my car needed.

Employees were very accommodating and repair seems to be sufficient. My baby is back on the road.

Great service team. Big thank you to Scott Z who took my vehicle in right away with no appointment. Great communication during the service and follow up regarding the necessary part ordered for a recall. Highly recommend.

Great service, extremely helpful and kind. Straight forward communication and great pricing. The best option for my Mini Cooper.
Thank you Joshua

As soon as I drove in I was greeted and directed into the service area, they immediately put a plastic cover on my seat and a paper cover on the carpet. My service advisor Scott was extremely polite, very informative, knew what he was talking about, directed me to the waiting area and even checked up on me to let me know that the car was almost ready and came and directed me to the cashier when my car was ready. The facilities were very clean, and the price was much better than the three BMW dealership that are closer to me.