Lumineers in Los Angeles, West Hollywood CA

"Quick appointment, no waiting at office, preeminent service"
-That was my 5-star review 5 years ago and service has always been wonderful. However, got notice week before appointment that they were no longer accepting my insurance and I would have to pay out of pocket if I didn't have another insurance. Shame that this wonderful dentist office chose to end our business relationship. Thing is: It is open enrollment and I can switch to a new insurance company for 2024, but alas, I wasn't important enough to make accommodations for my last 2023 cleaning. Good luck Sunset-I'm onward to a new dentist.

Always a great experiences at this office. The staff is extremely friendly and professional, and helpful!

Would recommend this dental office, specifically Dr. Laura. She is efficient, highly skilled, and cares about her patients. Her injections are painless and she has the best bedside manner. Highly recommend her as your dentist!

From start to finish, everyone I encountered there was pleasant, professional, thorough and made me feel at ease. There was never any pressure. No question was too small to ask. Any changes I wanted, they walked me through the options and made it happen effortlessly. This office and all of Dr. Poneh’s staff were very experienced and ran as a highly efficient office team. And the final result was better than I could have envisioned!

I have always had great experiences at this office. The staff is extremely friendly and professional, and Dr. Ghasri takes such great care of my teeth. I have gotten routine cleanings here, as well as a few major procedures, and the results were always excellent.

Super nice Persian women! Super punctual even when I’m late, very friendly. I love this place

Update: impossible to book an appt, called 2x with no call back. Emailed and they sent me a day and a time, then didn’t reply back to me for 2 weeks after that (and still no reply). Disappointing.

Trying to sell me on a full set of Invisalign braces and my teeth are visibly straight. Avoid this place.

Didn't realize how bad this place was until I went to a different dentist who actually cleaned my teeth. Won't be back.

This is the worst dental office I have ever been to. Extremely unprofessional and made me pay out of pocket, despite being covered by insurance. Do not go here.

Literally.wow. This office is horrofic.

First off, this is my second time taking time out of my day to come to the office for a cleaning because the first time i showed up and they randomly changed my appointment time an hour later without telling me. After they confirmed it. My cleaning today lasted 10 minutes. My teeth do not feel any cleaner whatsoever. She scraped my teeth for 10 seconds, there is still tons of plaque and she barely polished them. I am going somewhere else to get an actual dental cleaning. I've also never been into a dentist's office for a check up and DID NOT SEE AN ACTUAL DENTIST AND HAD NO X-RAYS DONE? ! HOW DO THEY KNOW IF I HAVE NEW CAVITIES OR TEETH TO WATCH? ! I have literally never been to a dentist and they didn't take x-rays to look at the bone and new teeth to put on watch. This is completely and utterly fraudulent. Where are the dentists? I saw a cleaning hygienist for 10 minutes.  I didn't see A SINGLE DENTIST!

And as for this $300 "whitening" they gave me- my teeth are exactly the same color. Literally not one single shade lighter. I just wasted another 30 minutes sitting there in pain. GET IT TOGETHER THIS IS ALL FRAUD!

Charged me $550.20 up front not even on the day of my root canal and then the day of wanted me to sign forms with amounts that were blank, not just for the root canal, but for medicine too. You wouldn't sign a blank check, so why would I sign forms that were not already filled out. Very suspicious, so I asked for a refund.

Went specifically to get loose implants repaired after calling and enquiring if they could help. After being x-rayed and a dentist poking around and loosening the implants even more I was told that the person that deals with them is only in once a month so left in a worse situation than when I went in. Do not recommend

I have been going to Sunset Dental since residing in L. A. 8 years ago. I highly recommended this office to anyone looking for excellent dental care. I personally have friends and my husband going to this office. Dr. Poneh and the entire staff at Sunset Dental are incredibly professional, warm, informative and accommodating.

Went in for a cleaning and first time patient xrays. Cleaning was great but the amount of up-sell and pressure was heavy handed. I get it. Everyone should get a deep cleaning but asking me if I wanted to negotiate my co-pay was tacky and then having me sign a waiver to prove i declined it was overkill. The clinic is dated and needs its own deep cleaning.

The staff has been kind and understanding of my total fear and panic when I go to the dentist. I'm so glad I found them.

Wonderful, attentive, patient, and simply nice staff- and a wonderful dentist. The quality customer service I look for when working with small businesses. Thank you for a great consultation and I’m looking forward to working with you in the future.

Every time I've come here the staff has been on top of things and very curtious to my concerns- cost haha. Friendly staff, dentists, my dentist in LA.